Software Alternatives, Accelerators & Startups

Herbie.ai VS Zendesk

Compare Herbie.ai VS Zendesk and see what are their differences

Herbie.ai logo Herbie.ai

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture Virtual Smart Assistant who can speak to your customers and help them with all their queries, transactions and many.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Herbie.ai Landing page
    Landing page //
    2022-02-13

Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Herbie.ai

Website
herbie.ai
Pricing URL
-
$ Details
freemium
Platforms
Android iOS Web Mac OSX Linux Slack Cloud Facebook Messenger
Release Date
2019 February

Herbie.ai features and specs

  • Easy to Set-up and use: Yes
  • Free Trial: Free trial available
  • Fast: Yes
  • Demo: Free Demo
  • Boosting Brand Value: Helps to increase in Sales Revenue
  • 24 x 7 x 365: Serve your Visitors / Customers / Employees / Suppliers 24 x 7 x 365
  • 13+ Social Media Channels: Instantly launch across 13+ Social Media Channels

Zendesk features and specs

No features have been listed yet.

Herbie.ai videos

Education Chatbot

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Herbie.ai and Zendesk)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Herbie.ai and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Herbie.ai and Zendesk

Herbie.ai Reviews

  1. This AI enabled live chat software improved my business

    It has a lot of features with Ease of use, great with FB messenger chat integration. A very good level and very advanced functionalities. Impressed with the way the AI chatbot works

    šŸ Competitors: Floatbot AI Agent Assist, haptik, Engati
    šŸ‘ Pros:    Good quality|Easy integration|Improves your productivity
    šŸ‘Ž Cons:    Costly

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Herbie.ai. We know about 7 links to it since March 2021 and only 6 links to Herbie.ai. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Herbie.ai mentions (6)

  • Your best tips to make your business thrive?
    Since you are done marketing, you will have the clear view of targeting customer. Build your Audience easily using your website with Conversational AI chatbot can help you to increase sales, resolving customer queries, purchases and so on. You can also use AI chatbot in platforms like WhatsApp, Facebook, Twitter and can integrate with CRM. It can be used in vertical sectors to transforms your business. Source: about 1 year ago
  • Feedback for growing my No BS Startup Guide: Validate, Launch and Grow your startup 3-5x faster with 400+ Step by Step action items.
    I think its for a promotional Thread, instead people now a days are clever and using Two- way Voice based technology like us, and generate more enquiry and brand products. Source: about 1 year ago
  • Looking Ways to improve your Business organically
    If you are looking to improve your business beyond normal way, then grow your business and increase sales and resolving Conversational AI Chatbot Assistant. It helps your business in upscaling the business, this can be done in a variety of ways, such as through an API, a webhook, or even directly into the codebase. Chatbot integration allows businesses to automate customer service tasks and provide customers with... Source: about 1 year ago
  • Can you imagine what your business would look like if an automated system works 24/ 7?
    Did we imagine? That automation will be helping the human task and help in upscaling the business. Technology that helps humans to solve customer queries in a two-way conversational way, reduce labor cost, focus on other aspects of the business. Finally, it would provide customers with a more reliable and consistent experience, as the automated system would be able to respond quickly and accurately to customer... Source: over 1 year ago
  • Whitepaper: Why Conversational AI is the customer service of tomorrow
    AI Smart Assistant is a type of artificial intelligence (AI) technology that enables users to interact with their devices in a more natural and intuitive way. It is designed to understand natural language, interpret user commands, and provide relevant information or services. AI Smart Assistants are becoming increasingly popular as they make it easier for users to access information and services quickly and... Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iā€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Herbie.ai and Zendesk, you can also consider the following products

Kore.ai - Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

haptik - The first always-on metronome for Apple Watch

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dialogflow - Conversational UX Platform. (ex API.ai)

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!