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HelpRealm.io VS TextChat for Shopify

Compare HelpRealm.io VS TextChat for Shopify and see what are their differences

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Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
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HelpRealm.io logo HelpRealm.io

The free SaaS support ticket system

TextChat for Shopify logo TextChat for Shopify

Receive live chats via text message
  • HelpRealm.io Home page
    Home page //
    2024-10-13
  • HelpRealm.io Dashboard
    Dashboard //
    2024-10-13
  • HelpRealm.io Create new ticket
    Create new ticket //
    2024-10-13
  • HelpRealm.io Manage groups
    Manage groups //
    2024-10-13
  • TextChat for Shopify Landing page
    Landing page //
    2023-02-03

Category Popularity

0-100% (relative to HelpRealm.io and TextChat for Shopify)

HelpRealm.io

TextChat for Shopify

Customer Support
82 82%
Customer Support
18% 18
CRM
0 0%
CRM
100% 100
Help Desk
80 80%
Help Desk
20% 20
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

Questions and Answers

As answered by people managing HelpRealm.io and TextChat for Shopify.

What makes your product unique?

HelpRealm.io's answer

Fully free and especially suited for solo users or a small team

Why should a person choose your product over its competitors?

HelpRealm.io's answer

If you need a fast accessibility help desk system to start supporting your customers or community members, then HelpRealm is best suited.

How would you describe your primary audience?

HelpRealm.io's answer

Users who manage communities or freelancers who have just started having a tight budget and need a free option.

What's the story behind your product?

HelpRealm.io's answer

Coming from a remote support background, the author figured it would be great to build a helpdesk system for people with a tight budget or people who need to support their community.

Which are the primary technologies used for building your product?

HelpRealm.io's answer

The product is built with the famous and popular Laravel PHP framework, using mariaDB as database system.

Who are some of the biggest customers of your product?

HelpRealm.io's answer

  • HortusFox for user support

User comments

Share your experience with using HelpRealm.io and TextChat for Shopify. For example, how are they different and which one is better?
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What are some alternatives?

When comparing HelpRealm.io and TextChat for Shopify, you can also consider the following products

HelpSpace - The team inbox with super powers

Zoho Desk - Industry's first context-aware Helpdesk Software

Ticketier - Superhuman for customer support tickets

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Full Help - Self-hosted help desk & knowledgebase system

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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