HelperMate
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Protocol Deviation
HelperMate is a household management app used by two people: the employer and the domestic helper, each on their own phone.
The employer writes the day's tasks once in their own language. The helper opens their own app and reads the same list in theirs — across 10 languages including Bahasa Indonesia, Tagalog, Myanmar (Burmese), Chinese, Thai, Vietnamese, Malay, Khmer and Lao. Nobody has to guess what was meant.
Around that shared task list, HelperMate keeps petty cash and expense records with receipt OCR, salary records, and reminders for the Ministry of Manpower deadlines that Singapore employers are responsible for — Work Permit renewal, the six-monthly medical examination and passport expiry.
Tasks can be marked done with an optional photo, never a required one. HelperMate is not a monitoring or tracking tool: there is no location tracking, and the helper's view is the shared household work rather than a dashboard about them.
It is also not a hiring marketplace, job board or employment agency. It is used after someone is hired, not to find them.
Only the employer's side can ever become a paid plan. The domestic helper's app is free permanently.
Built for Singapore. Data is encrypted and handled under Singapore's Personal Data Protection Act (PDPA).
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HelperMate's answer
Both people use it. The employer writes the day's tasks once in their own language; the domestic helper opens their own app and reads the same list in theirs, across 10 languages including Bahasa Indonesia, Tagalog and Burmese. Most household apps assume everyone in the home reads the same language. In a Singapore household with a live-in helper, that is usually not true.
HelperMate's answer
General family organisers assume a shared language and a shared calendar. HelperMate is built for a household where one person is an employer and the other is an employee who speaks a different language. It adds what that situation actually needs: per-person language, petty cash and salary records, and reminders for the Ministry of Manpower deadlines that Singapore employers are legally responsible for.
HelperMate's answer
Singapore households employing a live-in foreign domestic worker, and the helpers themselves. Both sides are users: the employer runs the household, the helper receives and completes the work in their own language. Only the employer's side can ever become a paid plan.
HelperMate's answer
HelperMate is built with Flutter and Dart, which lets the employer app and the helper app ship from a single codebase to both Android and iOS. The backend runs on Google Firebase — Cloud Firestore holds the shared household data so both phones stay in sync, and Firebase Hosting serves the website and blog. Machine translation drives the per-person language feature, and receipt OCR is used for expense capture.
HelperMate's answer
Almost everyone I know who employs a live-in domestic helper in Singapore runs into the same problem, and it is not the work — it is the communication. Instructions get given in one language and understood in another. Both sides end up frustrated about things neither of them meant.
I am about to hire a helper myself, and I did not want to run a household on sticky notes and a chat thread nobody can search. So I built the tool I wanted to use: one shared list, written once by the employer, read by the helper in their own language.
That is also why the helper's side is free. The person doing the work should not have to pay to read what they have been asked to do.
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