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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than HealthCare.com. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If they won't check out the cost on healthcare.com they're making a big mistake. They may qualify for very low cost insurance or even medicaid depending on income. Source: over 1 year ago
Every single fast food place/restaurant seems to be hiring, as they are trying to rebuild staff they lost during the pandemic. If you are worried about insurance, you can generally get either low or no cost insurances through the healthcare.com website. Answer a few questions about your medical needs, and they'll give you several options to choose from. Source: almost 2 years ago
If you buy insurance from the health insurance's website directly, e.g., Blue Cross it any different from buying from the "insurance marketplace" which is https://www.healthcare.gov(which in each state, it might have its own site or ) When people say "buying insurance from the marketplace" does it refer to Obama care with health insurance premium tax credits only? For folks who would not qualify for health... Source: over 2 years ago
Looked at healthcare.com but they want me to call due to 3 kids, all who pay taxes so no plans show up online. Looking at a contractor gig and their health insurance is $1600/mth and it's not even that great. Also they dont offer PTO or Holiday pay, so hourly rate when I work is what it get. It's quite good, but need to explore all the options, and can choose from 4 different partner/contractors with huge... Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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