Software Alternatives, Accelerators & Startups

HARO VS Intercom

Compare HARO VS Intercom and see what are their differences

HARO logo HARO

HARO, or Help A Reporter Out, is an email service and online database for reporters and experts to get connected.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • HARO Landing page
    Landing page //
    2023-01-12
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

HARO videos

The Greatest Gunpla of All Time! - Haropla Mobile Haro Review - MECHA GAIKOTSU

More videos:

  • Review - Crashboys International Presents: Oneway Corey Bike Review | Haro Group 1
  • Review - Attack of the Stab Haro!!! - Haropla Zakrello Haro Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to HARO and Intercom)
Reputation Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HARO and Intercom

HARO Reviews

22 PR Tools for Monitoring & Managing Media Relations in 2020
Help a Reporter Out, also known as HARO, is an invaluable resource for connecting your clients with journalists who are looking for expert sources. Journalists list their needs through the site, and sources are notified three times per day of these ongoing media opportunities. These are often situations where reporters are working on deadline, so be sure to prep your client...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than HARO. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HARO mentions (3)

  • Some tips for getting backlinks from HARO
    If you're not using HARO (helpareporter.com) to land backlinks, you should be, and I've just finished a tutorial at https://www.youtube.com/watch?v=J8Mx5W0UzYg&t=51s that will hopefully help you improve your response rate. Also, feel free to ask me if you need any HARO pointers! Source: over 1 year ago
  • Is my site worth anything?
    Sign up for helpareporter.com, answer queries and land a few more relevant backlinks to the site,. Source: over 1 year ago
  • How to handle PR in the USA?
    I recommend HARO - https://helpareporter.com - a daily feed of story / news / content requests by reporters and publishers. Source: almost 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing HARO and Intercom, you can also consider the following products

Marketwired - Marketwired is a social communications company that provides solutions for global press release distribution and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Meltwater - Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PRWeb - Press release distribution helps you create buzz, increase online visibility, and drive website traffic. Learn how to send your first release today.

Drift - A messaging app that helps you grow your business.