Haml Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Haml mentions (17)

• Building a syntax highlighting extension for VS Code

  First of all, I like Slim. I like the beauty and cleanness of Slim templates, to me they are way more readable than regular ERB templates and I think they fit in the ruby/Rails ecosystem very well. Slim is a close cousin to Haml, without the ugly percent characters, haha. I've used Slim exclusively in my projects since about 2016. - Source: dev.to / 7 months ago

• Hamlet: A type-safe Haml template engine for Go

  > I can't say what problem it is supposed to solve "Haml accelerates and simplifies template creation" https://haml.info/ If you'd rather write raw HTML, keeping track of closing tags etc, then don't use HAML. No need to bash it because you personally feel it is ugly or unnecessary. FWIW I personally feel the exact opposite. - Source: Hacker News / 5 months ago

• Hamlet: A type-safe Haml template engine for Go

  There is a better side by side of the syntax here https://haml.info (i've been using haml for 17 years lol, I find it more enjoyable to read and write). - Source: Hacker News / 5 months ago

• Any web frameworks that could compare to Symfony?

  Personally, I'd recommend Maud if you don't need something with runtime reloading. Not only is it much faster, it implements a template language that is effectively the Rust-syntax equivalent to Slim or Haml using a procedural macro, so you get compile-time verification that your HTML output is well-formed. Source: about 1 year ago

• Rux: A JSX-inspired way to render view components in Ruby

  Does this support HAML-style syntax? We're 100% HAML-only for templating, whether normal Rails views or ViewComponent... https://github.com/haml/haml so going back to writing HTML or ERB feels like a huge downgrade. - Source: Hacker News / about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago