GDPR-compliant meeting scheduling hosted in Germany. Booking pages, built-in video calls, lead routing, CRM and payments in one tool, with all data stored in Frankfurt and a data processing agreement (DPA/AVV) included.
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Which is more popular?
Based on our record, ShellNewHandler
seems to be more popular. It has been mentioned
2 times
since March 2021.
social mentions
0 vs 2
Customer Support popularity
100% vs 0%
Base details
Website, pricing, platforms and company facts side by side.
Integration with Slack and Microsoft Teams Halp integrates seamlessly with both Slack and Microsoft Teams, making it easy for users to raise tickets and track issues within the communication platforms they already use.
Ease of Use The platform is user-friendly and designed to streamline help desk operations. Team members can quickly create, assign, and manage tickets without extensive training.
Automation Automates repetitive tasks and workflows, such as ticket creation and escalation, reducing the operational burden on IT and support teams.
Customizable Forms Provides highly customizable forms for ticket submission, allowing organizations to tailor the fields and information to their specific needs.
Real-time Notifications Offers real-time notifications and updates for team members and requesters, ensuring that everyone stays informed about the status of their tickets.
Possible disadvantages
Cost Can be expensive for small businesses or startups, especially if additional features or higher tiers of service are required.
Limited Standalone Functionality Primarily designed to work within Slack and Microsoft Teams, which means it may lack some functionalities as a standalone help desk solution.
Learning Curve for Advanced Features While basic features are easy to use, there can be a learning curve associated with using more advanced features and automations effectively.
Dependency on Communication Platforms Relies heavily on Slack and Microsoft Teams for its core functionalities, which could be a limitation for organizations not using these platforms.
Customization Limits While customization options are available, they may not be as extensive as some other dedicated help desk software solutions.
No features have been listed yet.
Analysis
An editorial look at what each product does well and who it suits.
H
HalpShellNewHandler
No analysis of Halp yet.
Overall verdict
ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.
Why this product is good
Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
Lightweight and free, without bundled bloatware typical of some other free utilities
Simple and focused in scope, making it easy to understand for its specific purpose
Open distribution via SourceForge allows transparency and no-cost access
Recommended for
Power users who want to declutter or customize the Windows New context menu
IT administrators managing standardized desktop environments across multiple machines
Users comfortable with older utility-style tools and Windows registry-related tweaks
Not recommended for casual users seeking modern, actively supported software with regular updates
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people...
Recommendations tracked on public social media and blogs since March 2021.
H
Halp0 mentionsShellNewHandler2 mentions
Tracking Halp since Mar 2021.
I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu.
Source:
about 4 years ago
This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible.
Source:
over 5 years ago
Alternatives to Halp and ShellNewHandler
When comparing Halp and ShellNewHandler, you can also consider the following products.
ClearFeed
Sidequest for Slack
Zendesk
Roby
Intercom
Slack Jira Integration
Chatlio
