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Halp for Microsoft Teams VS Desk365

Compare Halp for Microsoft Teams VS Desk365 and see what are their differences

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Halp for Microsoft Teams logo Halp for Microsoft Teams

An internal help desk built into Teams

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • Halp for Microsoft Teams Landing page
    Landing page //
    2023-08-25
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Halp for Microsoft Teams

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Halp for Microsoft Teams features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Halp for Microsoft Teams videos

+ Add

Halp for Microsoft Teams | Installation and making a ticket

More videos:

  • Review - Halp for Microsoft Teams | Installing Halp to Teams

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Category Popularity

0-100% (relative to Halp for Microsoft Teams and Desk365)

Halp for Microsoft Teams

Desk365

Customer Support
49 49%
Customer Support
51% 51
Productivity
100 100%
Productivity
0% 0
Help Desk And Ticketing
52 52%
Help Desk And Ticketing
48% 48
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Halp for Microsoft Teams and Desk365. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Halp for Microsoft Teams seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Halp for Microsoft Teams mentions (1)

  • Help desk BOT for teams to create issue in Jira
    Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: over 2 years ago

Desk365 mentions (0)

We have not tracked any mentions of Desk365 yet. Tracking of Desk365 recommendations started around Sep 2021.

What are some alternatives?

When comparing Halp for Microsoft Teams and Desk365, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Roby - Refreshingly simple helpdesk for Slack & Teams users

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Slack Jira Integration - Easily keep issues moving right from Slack

elasticfox - Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

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