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Halp for Microsoft Teams VS elasticfox

Compare Halp for Microsoft Teams VS elasticfox and see what are their differences

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Halp for Microsoft Teams logo Halp for Microsoft Teams

An internal help desk built into Teams

elasticfox logo elasticfox

Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.
  • Halp for Microsoft Teams Landing page
    Landing page //
    2023-08-25
  • elasticfox Landing page
    Landing page //
    2022-08-26

Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.

Halp for Microsoft Teams

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

elasticfox

Website
giganames.com
Pricing URL
Official elasticfox Pricing
$ Details
paid Free Trial $18.0 / Monthly
Platforms
Slack
Edit details

Halp for Microsoft Teams features and specs

  • Seamless Integration
    Halp integrates directly with Microsoft Teams, allowing users to manage and track support tickets from within the Teams environment without needing to switch applications.
  • Easy Ticket Creation
    Users can create and manage help desk tickets effortlessly with simple commands and message actions directly within the Teams chat interface.
  • Automated Workflow
    Halp automates several help desk processes, improving efficiency by routing tickets to the right channels and providing automated follow-up reminders.
  • Customizable Forms
    The integration offers customizable forms to ensure that tickets collect all necessary information from the start, reducing back-and-forth communication.
  • Real-time Notifications
    Users receive real-time notifications about ticket status updates, ensuring they always have up-to-date information.

Possible disadvantages of Halp for Microsoft Teams

  • Complex Initial Setup
    Initial setup and configuration might require additional time investment and technical expertise to align with existing workflows.
  • Limited Offline Capability
    Since Halp operates within Microsoft Teams, users cannot access ticketing functions offline, which may hinder productivity in low-connectivity environments.
  • Dependency on Teams
    The tool is heavily reliant on Teams, so any outages or issues within Teams can directly affect help desk operations conducted through Halp.
  • Cost Consideration
    While Halp provides several advanced features, these may come at an additional cost, which organizations need to consider in budgeting and overall ROI analysis.
  • Learning Curve
    New users, especially those unfamiliar with Teams integrations, might face a learning curve in utilizing all features effectively.

elasticfox features and specs

No features have been listed yet.

Halp for Microsoft Teams videos

+ Add

Halp for Microsoft Teams | Installation and making a ticket

More videos:

  • Review - Halp for Microsoft Teams | Installing Halp to Teams

elasticfox videos

+ Add

How to Deploy Gluster Virtual Appliance for Amazon Using ElasticFox

Category Popularity

0-100% (relative to Halp for Microsoft Teams and elasticfox)

Halp for Microsoft Teams

elasticfox

Customer Support
70 70%
Customer Support
30% 30
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
IT Helpdesk
0 0%
IT Helpdesk
100% 100

User comments

Share your experience with using Halp for Microsoft Teams and elasticfox. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Halp for Microsoft Teams seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Halp for Microsoft Teams mentions (1)

  • Help desk BOT for teams to create issue in Jira
    Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: over 3 years ago

elasticfox mentions (0)

We have not tracked any mentions of elasticfox yet. Tracking of elasticfox recommendations started around Aug 2022.

What are some alternatives?

When comparing Halp for Microsoft Teams and elasticfox, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Suptask - Ticketing helpdesk system for Slack

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Desk365 - Desk365 is a cloud-based ticketing system that streamlines customer support with automation, multi-channel integrations, and smart workflows.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Thena AI - Manage your customers in Slack

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