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Desk365 VS elasticfox

Compare Desk365 VS elasticfox and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

elasticfox logo elasticfox

Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

  • elasticfox Landing page
    Landing page //
    2022-08-26

Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

elasticfox

Website
elasticfox.com
Pricing URL
Official elasticfox Pricing
$ Details
paid Free Trial $18.0 / Monthly
Platforms
Slack
Edit details

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

elasticfox features and specs

No features have been listed yet.

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

elasticfox videos

+ Add

How to Deploy Gluster Virtual Appliance for Amazon Using ElasticFox

Category Popularity

0-100% (relative to Desk365 and elasticfox)

Desk365

elasticfox

Customer Support
69 69%
Customer Support
31% 31
Help Desk And Ticketing
48 48%
Help Desk And Ticketing
52% 52
Productivity
54 54%
Productivity
46% 46
CRM
100 100%
CRM
0% 0

User comments

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What are some alternatives?

When comparing Desk365 and elasticfox, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

Roby - Refreshingly simple helpdesk for Slack & Teams users

Suptask - Team ticketing purely on Slack based on your conversations

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Halp - Slack-first ticketing for internal helpdesk

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

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