HaloPSA VS FEEDBACKdeck

Compare HaloPSA VS FEEDBACKdeck and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial £35 / Monthly (per agent)

Rating: 0 reviews

SuperOps

Modern PSA and RMM Software for MSP's and IT Teams sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, HaloPSA seems to be more popular. It has been mentioned 4 times since March 2021.

social mentions: 4 vs 0
Help Desk popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	HaloPSA	FEE FEEDBACKdeck
Website	halopsa.com	feedbackdeck.com
Pricing	Paid Free trial £35 / Monthly (per agent) Official pricing	—
Platforms	Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS +20	—
Listed in	PSA Professional Services Automation Help Desk Help Desk And Ticketing CRM Service Desk MSP +4	Customer Feedback User Feedback Feedback Surveys +1

About HaloPSA and FEEDBACKdeck

In their own words, as submitted to SaaSHub.

HaloPSA

FEE

FEEDBACKdeck

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced...

Features and specs

What each product offers, as listed by its team.

HaloPSA 1 feature

FEE

FEEDBACKdeck 5 features

Help desk & requests management

User-Friendly Interface
FEEDBACKdeck offers a clean and intuitive interface that makes it easy for users to navigate and provide feedback efficiently.
Customizable Feedback Forms
The platform allows users to create customized feedback forms tailored to specific needs, enhancing the relevance and utility of the collected data.
Real-time Analytics
FEEDBACKdeck provides real-time analytics, enabling users to access instant insights and act promptly on feedback received.
Integration Capabilities
It can integrate with various third-party applications, facilitating a seamless workflow for data management and analysis.
Responsive Customer Support
The platform offers responsive and efficient customer support, ensuring that users receive timely assistance and resolutions to their queries.

Possible disadvantages

Limited Free Features
The free version of FEEDBACKdeck offers limited features, which may not be sufficient for users looking for comprehensive feedback solutions without a subscription.
Learning Curve for Advanced Features
Some advanced features may require a learning curve, especially for users not familiar with feedback management tools.
Occasional Performance Issues
Users have reported occasional performance issues, such as slow load times, which can hinder the feedback process.
Subscription Costs
The subscription plans can be costly, potentially making it less accessible for small businesses or individual users with limited budgets.

Analysis

An editorial look at what each product does well and who it suits.

HaloPSA

FEE

FEEDBACKdeck

No analysis of HaloPSA yet.

Overall verdict

FEEDBACKdeck appears to be a lightweight, straightforward feedback collection tool aimed at helping teams gather and organize customer feedback and feature requests in one place. It's a solid choice for smaller teams or indie projects looking for a no-frills solution, though it may lack some advanced features found in larger, more established feedback management platforms.

Why this product is good

Simple, easy-to-use interface for collecting and managing feedback
Helps centralize feature requests and customer suggestions in one board
Likely more affordable than enterprise-level feedback tools
Quick setup process suitable for small teams and startups
Focused feature set avoids unnecessary complexity for straightforward use cases

Recommended for

Indie developers and solo founders
Small startups needing a simple feedback board
Teams wanting an affordable alternative to larger feedback management suites
Product managers collecting lightweight customer input
Early-stage products validating feature ideas with users

Videos

Walkthroughs and reviews on video.

HaloPSA 3 videos + Add

FEE

FEEDBACKdeck 0 videos + Add

HaloPSA - An Introduction (2021)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

HaloPSA

FEE

FEEDBACKdeck

100% 100%

Help Desk

0% 0%

Customer Feedback

100% 100%

Professional Services Automation

0% 0%

User Feedback

100% 100%

User comments

Share your experience with using HaloPSA and FEEDBACKdeck. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

HaloPSA 5.0 · 1 review

FEE

FEEDBACKdeck no reviews yet

HaloPSA Review
SaaSHub review

· Aug 2021

HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern,...

We have no reviews of FEEDBACKdeck yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

HaloPSA 4 mentions

FEE

FEEDBACKdeck 0 mentions

ConnectWise Exodus - no wonder...!
We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: over 3 years ago
Issues with help desk
I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: over 3 years ago
Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: over 4 years ago

Tracking FEEDBACKdeck since Mar 2021.

Alternatives to HaloPSA and FEEDBACKdeck

When comparing HaloPSA and FEEDBACKdeck, you can also consider the following products.

Atera
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Compare Atera to HaloPSA or FEEDBACKdeck:

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NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to HaloPSA or FEEDBACKdeck:

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SuperOps
Modern PSA and RMM Software for MSP's and IT Teams

Compare SuperOps to HaloPSA or FEEDBACKdeck:

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Datto
Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

Compare Datto to HaloPSA or FEEDBACKdeck:

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Accelo
Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one connected system — built for firms where people are the product.

Compare Accelo to HaloPSA or FEEDBACKdeck:

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DeskDay
World’s First Chat-based PSA Built for Modern-Day MSPs

Compare DeskDay to HaloPSA or FEEDBACKdeck:

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