Software Alternatives, Accelerators & Startups

DeskDay VS HaloPSA

Compare DeskDay VS HaloPSA and see what are their differences

DeskDay logo DeskDay

World’s First Chat-based PSA Built for Modern-Day MSPs

HaloPSA logo HaloPSA

You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.
  • DeskDay Landing page
    Landing page //
    2023-10-22

Introducing the world's first chat-based PSA, we're setting the gold standard for next-gen MSP IT support tools. Our mission of an AI-driven unified ecosystem is meticulously crafted to serve MSPs, cherish their customers, and empower every end-user. It's more than just support; it's a seamless, unified experience where every interaction matters.

  • HaloPSA Landing page
    Landing page //
    2023-11-06

HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution

DeskDay

Pricing URL
-
$ Details
-
Platforms
Web Windows Mac Linux
Release Date
2023 June

HaloPSA

$ Details
paid Free Trial £35.0 / Monthly (per agent)
Platforms
Windows Browser Android Web iOS Google Chrome REST API Firefox Cross Platform JavaScript Safari Chrome OS iPhone Cloud Internet Explorer Windows Phone Edge Node JS .Net AWS C++ TypeScript Windows IIS
Release Date
-

DeskDay features and specs

No features have been listed yet.

HaloPSA features and specs

  • Help desk & requests management: Yes

DeskDay videos

Introducing DeskDay

HaloPSA videos

HaloPSA - An Introduction (2021)

More videos:

  • Review - HaloPSA - RMM (2021)
  • Review - HaloPSA - Billing (2021)

Category Popularity

0-100% (relative to DeskDay and HaloPSA)
Help Desk
37 37%
63% 63
Service Desk
100 100%
0% 0
MSP
0 0%
100% 100
RMM
100 100%
0% 0

Questions and Answers

As answered by people managing DeskDay and HaloPSA.

What makes your product unique?

DeskDay's answer

⚡️ Introducing the world’s first chat-based PSA for MSPs.

Revolutionize your tech support with our next-gen PSA featuring seamless chat communication with users, instant ticket insights, dynamic QA dashboard, and immediate user feedback for swifter ticket resolutions. All in one game-changing platform.

Sign up now.

User comments

Share your experience with using DeskDay and HaloPSA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DeskDay and HaloPSA

DeskDay Reviews

We have no reviews of DeskDay yet.
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HaloPSA Reviews

  1. HaloPSA Review

    HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern, clean and fast interface, huge array of integrations, fantastic support and very competitive price.

    👍 Pros:    Intuitive|Nice interface|Wide range of integrations|Great customer support

Social recommendations and mentions

Based on our record, HaloPSA should be more popular than DeskDay. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DeskDay mentions (2)

  • PSA Software for SMBs | PSA Tools for Small Businesses
    TRY DESKDAY . KNOW MORE. Source: 6 months ago
  • DeskDay Alpha Launch
    DeskDay Alpha is heading straight to your desks on June 7th, bringing an exciting ride that will transform your IT support delivery and catapult you into a new era of support solutions. 🚀. Source: 12 months ago

HaloPSA mentions (4)

  • ConnectWise Exodus - no wonder...!
    We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: 11 months ago
  • Issues with help desk
    I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: over 1 year ago
  • Ticketing/PM/Time Tacking/Documentation Stack Review and Recommendation
    We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: over 2 years ago
  • MSP Friendly CRM Solutions
    I moved to Halo - https://halopsa.com - from Connectwise and it's working well for me. Combines the PSA and CRM in one. Source: almost 3 years ago

What are some alternatives?

When comparing DeskDay and HaloPSA, you can also consider the following products

SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.