Software Alternatives, Accelerators & Startups

HackerRank VS Freshdesk

Compare HackerRank VS Freshdesk and see what are their differences

HackerRank logo HackerRank

HackerRank is a platform that allows companies to conduct interviews remotely to hire developers and for technical assessment purposes.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • HackerRank Landing page
    Landing page //
    2023-07-23
  • Freshdesk Landing page
    Landing page //
    2022-01-28

HackerRank videos

Is HackerRank A Good Idea?

More videos:

  • Review - LeetCode vs HackerRank
  • Review - Difference between HackerRank, LeetCode, topcoder and Codeforces

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to HackerRank and Freshdesk)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Education
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using HackerRank and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HackerRank and Freshdesk

HackerRank Reviews

Best Alternatives to LeetCode For Data Science
HackerRank is another valuable alternative to LeetCode. They're not very "niche" but I had to include them on this list because they're a great resource for data science practice. On HackerRank, you can learn and test your competitive programming skills. If you have basic knowledge of Python and SQL and you're looking to sharpen your skills for an interview, then this...
15 Best LeetCode Alternatives 2023
HackerRank is a platform that matches developers with companies. The platform has two options. The first one is for companies looking to hire developers. The second option is for job seekers looking to improve their coding skills, prepare for interviews, and get hired.
8 Best LeetCode Alternatives and Similar Platforms
Every task has a debate and scoreboard, and most challenges include an editorial that describes the issue as well as how to tackle it in order to find a solution. Apart from the opinion column, you can’t see other people’s answers on HackerRank right now. Users may also submit an application and apply for employment by completing business coding competitions on HackerRank.
Is WeCP a better alternative than HackerRank?
WeCP’s AI proctoring impressed most of our customers when they switched from HackerRank. It’s easy to by-pass Hackerrank test while WeCP goes extra mile in preventing unscrupulous candidates from cheating → Learn more See what hiring community say about WeCP →
4 high-quality HackerRank alternatives (plus 7 honorable mentions)
HackerRank may be worth it for some, but check out our other options to really expand your coding challenge inventory. HackerRank is a destination for programmers and employers alike. However, the site isn't for everyone. Some people have issues with the questions: they're lengthy or poorly phrased. Others aren't impressed with the coding interface or testing environments....

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, HackerRank should be more popular than Freshdesk. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HackerRank mentions (66)

  • Pick up new languages faster this way!
    Firstly, solve some common data structure problems with it. Implement some data structures like arrays, linked lists, stacks, queues, etc. You can check common problems on LeetCode, Hackerank or some other resources. - Source: dev.to / 26 days ago
  • Offline alternative of hackerrank.com to practice coding offline
    I don't have a consecutive internet connection and I can't keep up learning process so I started practicing in hackerrank.com I have started some challenges in python and c++ there. Thus I have no internet connection so I cannot practice if anyone know any alternative that works like Working: Gives a challange User sumbits code and it test into testcases. Source: 5 months ago
  • 6 Key Tips for Beginners Learning JavaScript
    An effective way to improve your JavaScript skills is working through coding challenges and exercises. Sites like ReviewNPrep, FreeCodeCamp, and HackerRank have tons of challenges that allow you to practice JavaScript concepts by building mini-projects and solving problems. These hands-on challenges force you to apply what you learn. Source: 6 months ago
  • Help needed for selecting Colleges.
    I'm 18M Indian. Growing up I've always been a daydreamer, if you may. Since 8th grade - I'm fascinated by programming. And I'm good at it too. But I'm not cocky too. I wouldn't say I'm at an advanced level, but I can most probably solve any problem - in time - with my skills. I also keep my skills brushed by solving problems on Hacker Rank (every day or alternate days) and try my best to contribute on... Source: 8 months ago
  • Which is best, i didn't have clue what is c language, programing is this is the best video on YouTube , which should i chose or tell me in comments for a better course
    You can try Jenny's lectures. https://www.youtube.com/playlist?list=PLdo5W4Nhv31a8UcMN9-35ghv8qyFWD9_S if you like classroom style teaching with whiteboard. For programming ,apart from tutorials the thing that helps best is practice , If you want to practice then I recommend hackerrank.com to test your understanding of programming concepts. Source: about 1 year ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing HackerRank and Freshdesk, you can also consider the following products

LeetCode - Practice and level up your development skills and prepare for technical interviews.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Codility - Codility provides a SaaS platform with advanced validation, security and protection features to evaluate the skills of software engineers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CodeSignal - CodeSignal is the leading assessment platform for technical hiring.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.