Software Alternatives, Accelerators & Startups

GymMaster VS Zendesk

Compare GymMaster VS Zendesk and see what are their differences

GymMaster logo GymMaster

Reclaim your day and achieve more for your gym by setting club admin on autopilot with GymMaster.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • GymMaster Landing page
    Landing page //
    2023-05-13

Introducing GymMaster, the ultimate all-in-one gym system with integrated Bluetooth door access, no need for third-party devices. It offers admin autopilot at a fraction of the cost and has been trusted by thousands of gyms in 90+ countries for 30 years.

With GymMaster's feature-packed design, it replaces your entire software stack, benefiting you, your members, and your wallet.

We guarantee your satisfaction with no lock-in contracts or hidden fees. Pay monthly and if you're not amazed within 60 days, simply cancel and we'll refund your money.

Ready for freedom from the front desk? Try GymMaster now!

  • Zendesk Landing page
    Landing page //
    2024-05-06

GymMaster features and specs

  • Built in 24/7 Gym Door Access (Bluetooth): Yes
  • Automated Billing: Yes
  • Online Bookings & Sign up: Yes
  • Member App : Yes
  • Gym Website Portal: Yes
  • Gym Sales Funnel: Yes
  • Marketing & Retention Automation: Yes
  • Tailgating Detection: Yes
  • Custom Branded App: Yes

Zendesk features and specs

No features have been listed yet.

GymMaster videos

GymMaster Online Demonstration

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to GymMaster and Zendesk)
Appointments and Scheduling
Customer Support
0 0%
100% 100
Gym And Fitness Studio Management
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing GymMaster and Zendesk.

What makes your product unique?

GymMaster's answer

We're the only gym management system that comes with 24/7 bluetooth gym door access out of the box instead of requiring clients to work with a third party. Truely the one gym app to replace your whole club management stack.

Why should a person choose your product over its competitors?

GymMaster's answer

If you want to set your gym admin on autopilot and offer the most streamlined experience for your members, then GymMaster is the one for you.

Instead of plugging multiple systems together and requiring you to manage (and pay for) several different apps, GymMaster includes everything under the one roof. Offering a vastly more powerful club management tool at a fraction of the cost.

How would you describe your primary audience?

GymMaster's answer

GymMaster's built to be the world's most flexible gym management solution, priced competitively to support new clubs starting out, but built with the scalability and customisation to suit even the largest franchises with thousands of clubs. We work at both ends of the gym business spectrum and everything in between.

What's the story behind your product?

GymMaster's answer

Originally started in 1996, GymMaster was built from the ground up to support local gym owners looking for a way to cut back on gym admin and was one of the first to offer door access in conjunction with membership management.

Over the years hundreds of thousands of hours of development and continuous improvement working closely with gym owners across 90+ countries, the system has grown into a powerhouse of club management and automation with a list of features and functionality that dwarf the competition.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GymMaster and Zendesk

GymMaster Reviews

We have no reviews of GymMaster yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

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Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GymMaster mentions (0)

We have not tracked any mentions of GymMaster yet. Tracking of GymMaster recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing GymMaster and Zendesk, you can also consider the following products

WellnessLiving - Wellness Living is a cloud based software features real-time appointment and class scheduling, POS, email and SMS marketing, customer review management, etc.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Virtuagym - Virtuagym is a unique, all-in-one fitness solution tailor-made for fitness businesses of all sizes...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ClubExpress - ClubExpress lets you easily create your club's custom web site, integrated with your membership...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!