Software Alternatives, Accelerators & Startups

Gusto VS Segment

Compare Gusto VS Segment and see what are their differences

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Gusto logo Gusto

Gusto. Payroll, benefits and compliance in one integrated product. We're here to change how the world works, and put people first.

Segment logo Segment

We make customer data simple.
  • Gusto Landing page
    Landing page //
    2023-05-24
  • Segment Landing page
    Landing page //
    2023-10-08

Segment

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Calvin French-Owen
Employees
500 - 999

Gusto features and specs

  • User-Friendly Interface
    Gusto offers an intuitive and easy-to-use interface which simplifies payroll processing and HR management for businesses of all sizes.
  • Comprehensive HR Tools
    The platform provides a wide range of HR tools, including benefits administration, time tracking, and compliance assistance, helping businesses manage their workforce effectively.
  • Automated Payroll Processing
    With Gusto, payroll processing is automated, reducing the likelihood of errors and saving time for HR departments.
  • Employee Self-Service
    Employees can access their payslips, tax documents, and benefits information directly through Gusto, improving transparency and reducing administrative burden.
  • Customer Support
    Gusto is known for its responsive and knowledgeable customer support, which can assist users with any issues or questions they may have.

Possible disadvantages of Gusto

  • Cost
    Gusto's pricing can be relatively high, especially for small businesses or startups with limited budgets.
  • Limited Integration Options
    While Gusto integrates with several popular apps and software, it may not support all the tools a business uses, potentially complicating workflow processes.
  • Lack of Customization
    Some users may find Gusto's features to be less customizable compared to other HR software solutions, limiting the ability to tailor the platform to specific needs.
  • Learning Curve
    Despite its user-friendly design, some users may experience a learning curve when initially adopting the platform, particularly if they are transitioning from a different system.
  • Dependency on Internet
    As a cloud-based solution, Gusto requires a reliable internet connection for access, which can be a limitation in areas with poor connectivity.

Segment features and specs

  • Data Integration
    Segment allows you to integrate data from multiple sources such as websites, mobile apps, servers, cloud services, etc., enabling a comprehensive data ecosystem.
  • Ease of Use
    Segment provides a user-friendly interface and documentation, making it easy for technical and non-technical users to set up and manage data pipelines.
  • Real-time Data
    Segment offers real-time data processing, ensuring that your analytics and other data-driven operations are as up-to-date as possible.
  • Scalability
    Segment is designed to scale with your business needs, accommodating increasing data volumes and new data sources without extensive reconfiguration.
  • Security and Compliance
    Segment provides robust security features and compliance with regulations like GDPR and CCPA, ensuring your data is protected and handled responsibly.
  • Extensive Integrations
    Segment supports a wide range of integrations with popular tools and platforms like Google Analytics, Facebook Ads, AWS, and more, making it versatile for different business needs.

Possible disadvantages of Segment

  • Cost
    Segment can be expensive, particularly for small businesses or startups, as its pricing scales with the volume of data and number of integrations.
  • Complexity in Advanced Use
    For more advanced functionalities, there may be a steep learning curve. Advanced configurations and custom integrations can be complex to implement and manage.
  • Dependency on Third-party Integrations
    Segment's functionality relies heavily on third-party integrations. If any of these integrations face issues, it can disrupt your data flow.
  • Setup Time
    Initial setup and configuration of Segment can be time-consuming, particularly for businesses with complex data pipelines and numerous data sources.
  • Limited Customization
    While Segment offers a wide range of integrations, the ability to customize these integrations may be limited compared to building custom solutions in-house.

Analysis of Gusto

Overall verdict

  • Gusto is widely regarded as a good option for small to medium-sized businesses seeking payroll and human resources solutions.

Why this product is good

  • Gusto offers an intuitive platform that simplifies payroll processing, benefits administration, and HR tasks. Users often praise its user-friendly interface, comprehensive features, and excellent customer service. It automates many time-consuming processes, making it easier for businesses to manage their workforce and comply with regulations.

Recommended for

  • Small to medium-sized businesses
  • Companies seeking easy-to-use payroll solutions
  • Organizations in need of integrated HR tools
  • Businesses looking for efficient employee onboarding processes
  • HR managers wanting comprehensive benefits administration support

Analysis of Segment

Overall verdict

  • Yes, Segment is considered a good tool for businesses looking to unify their customer data across various platforms.

Why this product is good

  • Data Aggregation: Segment efficiently aggregates customer data from multiple sources, providing a unified view for businesses.
  • Integrations: It offers seamless integration with hundreds of different marketing, analytics, and data warehouse tools.
  • Ease of Use: Segment is known for its user-friendly interface and robust documentation, making it accessible even for non-technical users.
  • Scalability: Whether you're a startup or an enterprise, Segment is designed to handle data at scale.

Recommended for

  • Businesses looking to unify customer data across various platforms
  • Companies needing a central hub for analytics tools
  • Marketing teams wanting better data insights
  • Developers needing an efficient way to manage customer data tracking

Gusto videos

Gusto Payroll Review | Top 6 favorite features | $100 referral code

More videos:

  • Review - Gusto vs. QuickBooks Payroll
  • Tutorial - Gusto Payroll Review & Tutorial ($100 Amazon Bonus)
  • Review - Gusto Payment System: An Honest Review
  • Review - Gusto Payroll Software Review: An In-Depth Look At The Features
  • Review - What You MUST Know About Gusto Payroll
  • Review - Gusto Payroll Software Review - Why this is the BEST Payroll Software in 2023
  • Review - Gusto Payroll Software: The Ultimate Review

Segment videos

What is Segment? How to Implement and Use It.

More videos:

  • Review - What's In My Bag: Chrome Industries MXD Segment

Category Popularity

0-100% (relative to Gusto and Segment)
HR
100 100%
0% 0
Analytics
0 0%
100% 100
HR Tools
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gusto and Segment

Gusto Reviews

Best BambooHR alternatives (2026): tested picks by use case
I only hand out a score after testing a tool with my own account, so this list splits in two. Gusto, Deel, Breezy HR and Manatal carry real tested verdicts from their own reviews. Rippling, HiBob and Zoho People are credible candidates I havenโ€™t tested, so they appear with no score and no invented pricing. Affiliate links are disclosed above this content and never change...
Source: wiserstaff.com
Best Rippling alternatives (2026): tested picks by use case
If the honest job is โ€œpay a US team correctly and keep the records straightโ€, Gusto does it with published pricing and no sales call, which is precisely the contrast with a quote-only platform. (Weighing Gusto against other payroll routes first? The Gusto alternatives round-up sorts them by exit reason.)
Source: wiserstaff.com
Best Gusto alternatives (2026): picked by exit reason
The best Gusto alternative depends on why youโ€™re leaving. If itโ€™s support quality, OnPay and Patriot are the names real users vouch for. If your team is going global, Gusto canโ€™t follow you; Deel (tested 8/10) can (see Deelโ€™s plans). If you live in QuickBooks, the payroll add-on to your accounting suite has an obvious logic. And if itโ€™s none of those, the honest answer may...
Source: wiserstaff.com
Best Freshteam alternatives (2026): what to switch to
Freshworks is retiring Freshteam, its applicant-tracking and light-HR product, so teams on it need a new home before it shuts down. The best replacement depends on which half of Freshteam you actually used. For the applicant-tracking core, Breezy HR is the closest like-for-like and the one Iโ€™d try first: a free plan, a visual pipeline a non-recruiter can run, and one-click...
Source: wiserstaff.com
Top 6 Paylocity alternatives and competitors (in-depth comparison)
Gustoโ€™s extensive payroll feature lets you transfer wages to contractors in other countries. Source[/caption] Thanks to the internet, many small businesses operate internationally. If thatโ€™s you, Gusto might be a good option. The platform lets you hire, onboard, and run payroll for employees in over 120 countries while staying compliant with local labor laws.Similar to...

Segment Reviews

7 best Mixpanel alternatives to understand your users
This makes Segment particularly useful for companies with complex data ecosystems, or those who need a unified data platform for a consistent customer view across different departments. If you're more about strong data unification rather than detailed behavioral analysis, Segment might be a good tool alternative to Mixpanel.
Source: www.hotjar.com
Top 10 Fivetran Alternatives - Listing the best ETL tools
Acquired by Twilio in 2020, Segment is a Customer Data Platform (CDP) that offers real-time data connectivity and efficient data. Segment's core focus is gathering customer data through event tracking. It has unique features that allow you to segment your customers, and create personas and audiences for better targeting.
Source: weld.app
Top ETL Tools For 2021...And The Case For Saying "No" To ETL
Segmentโ€™s API has native library sources for every language, and helps record customer data from sources such as websites, mobile, apps or servers. It helps optimize analytics by piping raw customer data into data warehouses for further exploration and advanced analysis.
Source: blog.panoply.io

Social recommendations and mentions

Based on our record, Segment should be more popular than Gusto. It has been mentiond 46 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gusto mentions (18)

  • As a completely inexperienced newbie, how does salary payment work?
    If they are W2 or 1099, look at gusto.com, but I would encourage you to speak with a CPA so they can best advise you on your situation. If you do things wrong, it could put you in a lot of legal trouble. Source: over 3 years ago
  • The Fair Tax Act Aims to Abolish the IRS and Set a National Sales Tax. Here's How It Would Work
    There's Quickbooks for accounting. There's Gusto for payroll. There's CalendarCrush for invoicing. It'll cost you about $200 a month to get tooled correctly and you're off to the races. Source: over 3 years ago
  • Breaking Into Legal Tech
    Make โ€ข Build and automate workflows InvoiceBerry โ€ข Online invoicing for small businesses Gusto โ€ข Payroll, benefits and HR management Hive โ€ข Manage tasks, workflows and teamโ€™s work Lanva โ€ข Social video editing app. ClickUp โ€ข Manage tasks, docs, chat, goals and more Plausible โ€ข Open-source privacy-friendly web analytics Podcast Hawk โ€ข Podcast guest booking software. Writesonic โ€ข AI-driven content... Source: almost 4 years ago
  • Do I need to out my 18y old on as an employee?
    W2 employee - More complicated to setup but there are lots of great services like Gusto that do pretty much everything for you. Then you just run payroll and taxes are taken out of his check. Source: almost 4 years ago
  • Hiring a Canadian for ad hoc, hourly work (I'm a US person, not yet a business)
    Third - the 1099. If you have a consulting contract, then you don't have to pay taxes for the individual. The consulting contract will clearly state that they are responsible for all taxes, including self-employment taxes. I still use a payroll service (gusto.com in my case, but whatever floats your boat) to pay contractors, that way someone else is taking care of the 1099s and such, which can be a pain in the ass. Source: almost 4 years ago
View more

Segment mentions (46)

  • Enriching Free Trial Signups: The PLG Data Stack for Turning Inbound Users Into Qualified Pipeline
    For teams just starting out with PLG enrichment: Datagma as the primary personal email resolver, PDL as fallback, Segment as the event bus, Mixpanel for behavioral event storage (the SQL explorer makes it easy to export activation cohorts for offline scoring analysis without touching production code), and whatever CRM you already have. - Source: dev.to / 3 months ago
  • The Definitive Guide to Braze API
    Twilio Segment: Specializes in customer data collection with a more neutral stance toward destination platforms. Its API allows flexible data routing across your tech stack without being tied to specific engagement channels. - Source: dev.to / over 1 year ago
  • API Analytics: A Strategic Toolkit for Optimization
    To collect these metrics effectively, you'll need specialized tools like Google Analytics, Mixpanel, Segment, or Amplitude. - Source: dev.to / over 1 year ago
  • Unlocking API Potential: Behavioral Analytics for Enhanced User Experience
    Segment for event collection and routing. - Source: dev.to / over 1 year ago
  • My 2024 Good Links List
    Segment โ€“ Customer data platform for tracking and analytics. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Gusto and Segment, you can also consider the following products

Paychex - Are you in need of payroll services, HR services, 401(k) and benefits administration, or more? No matter the size of your business, Paychex can help.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

Egnyte - Enterprise File Sharing