Software Alternatives, Accelerators & Startups

Gupshup Template Bot Builder VS Vision Helpdesk

Compare Gupshup Template Bot Builder VS Vision Helpdesk and see what are their differences

Gupshup Template Bot Builder logo Gupshup Template Bot Builder

Gupshup Template Bot Builder enables businesses to launch bot instantly using pre-defined templates.

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • Gupshup Template Bot Builder Landing page
    Landing page //
    2023-07-30
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

Gupshup Template Bot Builder

Website
gupshup.ai
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Gupshup Template Bot Builder features and specs

No features have been listed yet.

Vision Helpdesk features and specs

  • Incident Management
  • Problem Management
  • Change management
  • Contractor Management
  • Supplier Management
  • Client Management
  • Staff Management
  • Automated workflow
  • Task management
  • Release Management
  • Virtual Agent
  • Live Chat
  • Social Media Integrations
  • Api and Integrations
  • PINKVerify Certified
  • SaaS & On-Premises
  • Ticket Billing
  • Knowledge Management
  • Forums
  • Customer portal
  • Email Parsing
  • Automation
  • Workflow Management
  • Round Robin

Analysis of Vision Helpdesk

Overall verdict

  • Vision Helpdesk is a reputable helpdesk software that is generally considered good by many users due to its comprehensive features and flexibility.

Why this product is good

  • Vision Helpdesk offers a variety of features such as multi-channel support, automation, ticket management, and reporting capabilities. It is appreciated for its flexibility, allowing businesses to manage multiple customer support channels efficiently. Furthermore, it provides tools for building a customer portal, supporting ITIL/ITSM practices, and offering satellite helpdesk options for handling different brands or departments within an organization.

Recommended for

    Vision Helpdesk is recommended for small to medium-sized businesses and enterprises that require a robust helpdesk solution capable of managing multiple support channels. It is ideal for organizations looking to implement ITIL practices or needing a scalable system capable of supporting growth and multiple brands.

Gupshup Template Bot Builder videos

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Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to Gupshup Template Bot Builder and Vision Helpdesk)
Help Desk
6 6%
94% 94
Help Desk And Ticketing
12 12%
88% 88
Customer Support
0 0%
100% 100
Live Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gupshup Template Bot Builder and Vision Helpdesk

Gupshup Template Bot Builder Reviews

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Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gupshup Template Bot Builder mentions (0)

We have not tracked any mentions of Gupshup Template Bot Builder yet. Tracking of Gupshup Template Bot Builder recommendations started around Mar 2021.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 3 years ago

What are some alternatives?

When comparing Gupshup Template Bot Builder and Vision Helpdesk, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DoDone for G Suite - Dead simple project managment with digital post-its. A no frills project management tool which enables you to oversee all of your shared and individual tasks in one place! #clean #lean #collaborative. Built on Google Drive

CreativeWebMall Ticketing System - Creative helpdesk trouble ticketing system for resolving internal IT, HR related issues.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ragic for G Suite - Powerful online database with simple spreadsheet interface.