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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Guarda Wallets should be more popular than Freshdesk. It has been mentiond 55 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
As for May rewards, please stay tuned for updates, and rest assured that your rewards are safe and secure. 😎 You may also contact our support team directly at our website https://guarda.com (Looking for help? button). Source: about 1 year ago
The website is getting stuck on the splash page with the Guarda logo and never advances. The page loads forever and says waiting for guarda.co at the bottom. Cleared cache, cookies, tried a new browser, a VPN, nothing is working. It isn't my connection as every other page loads fine. What is going on? Source: about 1 year ago
For anyone interested in diversifying their crypto portfolio with tokenized art, remember to store your tokens securely in a reputable wallet like Guarda Wallet. It's a non-custodial, multi-currency wallet that ensures the safety of your investment. Happy collecting and investing! 🚀🌐. Source: about 1 year ago
For further technical clarifications, please contact our support team directly via ticket or live chat at https://guarda.com by clicking on the 'Looking for help?' button. Source: over 1 year ago
Hello Conflux Network Community! Happy to announce that $CFX is on Guarda wallet and we can purchase via Guardarian! Check out the announcement tweet, and have a look at our website https://guarda.com to learn more about the non-custodial wallet that helps us guard our funds safely! 😎. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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