Software Alternatives, Accelerators & Startups

Greenshot VS Desk360

Compare Greenshot VS Desk360 and see what are their differences

Greenshot logo Greenshot

Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Desk360 logo Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
  • Greenshot Landing page
    Landing page //
    2018-09-30
  • Desk360 Landing page
    Landing page //
    2022-07-12

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, Desk360 has been built in such a way that it can always be improved according to your feedback.

Greenshot features and specs

No features have been listed yet.

Desk360 features and specs

  • A complete support with 360-degree customer view: Yes
  • Ticket system: Yes
  • Team Collaboration: Yes
  • Reports on Agent Performance and Ticket Volume: Yes
  • Mobile SDK in 40 Languages: Yes

Greenshot videos

My Greenshot Review 2017

More videos:

  • Tutorial - Complete Greenshot Tutorial for Beginners | Best Screen Capture Tool for Windows 10
  • Review - Greenshot Screenshot App Review

Desk360 videos

Desk360 - Promotional Video

More videos:

  • Review - Desk360 - Omnichannel Customer Support Platform

Category Popularity

0-100% (relative to Greenshot and Desk360)
Screenshot Annotation
100 100%
0% 0
Customer Support
0 0%
100% 100
Screenshots
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Greenshot and Desk360

Greenshot Reviews

Top 13 Free Snagit Alternatives For 2021
Greenshot is a free and open source screen-capture tool that can serve as a Snagit free alternative for Windows 7. It is quite unfortunate that Greenshot is only compatible with Windows, but hey, it’s free, so we can’t judge.
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Greenshot is an open source screen capture tool. This tool allows you to quickly capture screenshots of a selected region, window, or entire screen. It also helps you to capture scrolling web pages from the Internet Explorer and other browsers.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Greenshot can capture any region on the screen or a web page and present the options to annotate or highlight parts of the shot. Interestingly, it provides an option to save the file or upload it to Flickr or Picasa. But it runs only on Windows PC.

Desk360 Reviews

  1. Highly Recommended!

    I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective
    👎 Cons:    Instagram
  2. Totally satisfied!

    Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective|Free trial
  3. Nice Platform!

    I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.

    🏁 Competitors: Zendesk, HelpDesk, Freshdesk, Helpshift
    👍 Pros:    Saves a ton of time|User-friendly|Easy integration|Affordable price
    👎 Cons:    Instagram

Social recommendations and mentions

Based on our record, Greenshot seems to be more popular. It has been mentiond 117 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Greenshot mentions (117)

  • Flameshot – Powerful, yet simple to use open-source screenshot software
    For the last 10(ish) years I've been using Greenshot [1]. I haven't found any issues with it but it is only available on Windows and Mac. [1] https://getgreenshot.org/. - Source: Hacker News / 7 days ago
  • Help removing ads on https://getgreenshot.org/
    Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: 6 months ago
  • How to get rid of the dialog box after print screen ?
    This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: 7 months ago
  • This guy just dropped the BEST MOD of the month and yall dont talk abt it ????
    Here's a useful free software for that https://getgreenshot.org/. Source: 11 months ago
  • I opened Start and I searched for Snipping Tool to capture this!
    I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: almost 1 year ago
View more

Desk360 mentions (0)

We have not tracked any mentions of Desk360 yet. Tracking of Desk360 recommendations started around Mar 2021.

What are some alternatives?

When comparing Greenshot and Desk360, you can also consider the following products

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LightShot - The fastest way to take a customizable screenshot.

Drift - A messaging app that helps you grow your business.

Snagit - Screen Capture Software for Windows and Mac

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community