Software Alternatives, Accelerators & Startups

Desk360 VS LightShot

Compare Desk360 VS LightShot and see what are their differences

Desk360 logo Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

LightShot logo LightShot

The fastest way to take a customizable screenshot.
  • Desk360 Landing page
    Landing page //
    2022-07-12

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, Desk360 has been built in such a way that it can always be improved according to your feedback.

  • LightShot Landing page
    Landing page //
    2021-07-26

Desk360 features and specs

  • A complete support with 360-degree customer view: Yes
  • Ticket system: Yes
  • Team Collaboration: Yes
  • Reports on Agent Performance and Ticket Volume: Yes
  • Mobile SDK in 40 Languages: Yes

LightShot features and specs

No features have been listed yet.

Desk360 videos

Desk360 - Promotional Video

More videos:

  • Review - Desk360 - Omnichannel Customer Support Platform

LightShot videos

How to Take Screenshots Fast with Lightshot on Windows & Mac

More videos:

  • Review - [HD] Google Chrome Extension Review : Lightshot
  • Tutorial - How to Take Screenshots Fast with Lightshot | lightshot review Hindi

Category Popularity

0-100% (relative to Desk360 and LightShot)
Customer Support
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100
CRM
100 100%
0% 0
Screenshots
0 0%
100% 100

User comments

Share your experience with using Desk360 and LightShot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk360 and LightShot

Desk360 Reviews

  1. Highly Recommended!

    I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective
    👎 Cons:    Instagram
  2. Totally satisfied!

    Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective|Free trial
  3. Nice Platform!

    I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.

    🏁 Competitors: Zendesk, HelpDesk, Freshdesk, Helpshift
    👍 Pros:    Saves a ton of time|User-friendly|Easy integration|Affordable price
    👎 Cons:    Instagram

LightShot Reviews

5 Best Screenshot Tools for Mac in 2024 (Free & Paid)
In conclusion, these five screenshot apps for Mac offer a range of features to cater to different user needs. Xnapper stands out as the best all-in-one screenshot tool with its automatic beautification and screen recording capabilities. CleanShot X and Snagit are feature-rich and ideal for professionals, while Lightshot is perfect for users who prefer a simple free...
Source: storychief.io
The best screenshot tools for Mac
Users can enjoy added convenience by setting a shortcut key for the tool to activate. Sharing is quite effortless — once you upload your capture on the LightShot server, you receive a direct link that you can share with others. The LightShot website also offers simple tutorials for users to get a grasp of the tool.
Top 13 Free Snagit Alternatives For 2021
Lightshot is yet another free software like Snagit (well, besides the ‘free’ part obviously). Lightshot, available in Google Chrome Web Store , is a browser extension app that not only allows you to easily take a screenshot, but allows you to upload it to the server and creates a short link, similar to Screenrec .
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Lightshot is screen capture tool allows you to take a screenshot quickly. It allows the user to take a screenshot of a selected area which can be resized or moved without any hassle.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Lightshot supports capturing the screen with just two clicks and editing them later using its powerful editor. Moreover, the images can be uploaded to its server, which also generates a short, shareable URL. Lastly, Lightshot supports a multitude of OSs and browsers like Windows, macOS, Chrome, Firefox, IE, and Opera.

Social recommendations and mentions

Based on our record, LightShot seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk360 mentions (0)

We have not tracked any mentions of Desk360 yet. Tracking of Desk360 recommendations started around Mar 2021.

LightShot mentions (48)

  • Im curious
    Okay...from now on as soon as I see someone that takes hoi4 pics with PHONE I'm gonna give them this... https://app.prntscr.com/en/index.html download this shit and never use your phone to take pics of your monitor... Source: 12 months ago
  • Crispy ship after being directly beside a reactor failure 🤌
    Https://app.prntscr.com/en/index.html Do yourself a favor and get a screenshot tool and display your freshly crisped ships in full quality. Source: 12 months ago
  • underrated internet “hacks”
    You can use Lightshot Screenshot in Mac and Windows. Https://app.prntscr.com/en/index.html. Source: about 1 year ago
  • If you use print screen for captures for any reason.
    I came across this tool a few days ago and its pretty awesome so I just wanted to share, im sure there are others out there but for thoes that don't have and could use it's called Farlight. It lets you take a customizable screenshot with a border drag feature and save just the area you want to capture. Before I was using print screen and had to load it in gimp to crop it and scale it to size. Source: about 1 year ago
  • Screenshots from phone cameras are now banned.
    I highly recommend LightShot for Mac and Windows. It lets you choose which part of the screen to capture and adjust if you messed up; save or clipboard it; and doodle, add arrows, highlight, and add text without having to bring it into Paint first! Source: over 1 year ago
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What are some alternatives?

When comparing Desk360 and LightShot, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Drift - A messaging app that helps you grow your business.

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snagit - Screen Capture Software for Windows and Mac