Software Alternatives, Accelerators & Startups

Desk360 VS ShareX

Compare Desk360 VS ShareX and see what are their differences

Desk360 logo Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

ShareX logo ShareX

ShareX is a free and open source program that lets you capture or record any area of your screen...
  • Desk360 Landing page
    Landing page //
    2022-07-12

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, Desk360 has been built in such a way that it can always be improved according to your feedback.

  • ShareX Landing page
    Landing page //
    2022-10-29

Desk360 features and specs

  • A complete support with 360-degree customer view: Yes
  • Ticket system: Yes
  • Team Collaboration: Yes
  • Reports on Agent Performance and Ticket Volume: Yes
  • Mobile SDK in 40 Languages: Yes

ShareX features and specs

No features have been listed yet.

Desk360 videos

Desk360 - Promotional Video

More videos:

  • Review - Desk360 - Omnichannel Customer Support Platform

ShareX videos

Here's why you should download ShareX.

More videos:

  • Review - Simple Screenshots & Screen Recording — Why You Should Use ShareX
  • Tutorial - ShareX Install and How to use Guide 2019

Category Popularity

0-100% (relative to Desk360 and ShareX)
Customer Support
100 100%
0% 0
Screenshots
0 0%
100% 100
CRM
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100

User comments

Share your experience with using Desk360 and ShareX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk360 and ShareX

Desk360 Reviews

  1. Highly Recommended!

    I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective
    👎 Cons:    Instagram
  2. Totally satisfied!

    Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective|Free trial
  3. Nice Platform!

    I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.

    🏁 Competitors: Zendesk, HelpDesk, Freshdesk, Helpshift
    👍 Pros:    Saves a ton of time|User-friendly|Easy integration|Affordable price
    👎 Cons:    Instagram

ShareX Reviews

Top 8 Best Free Screen Recorders in 2024
Another top contender for best free screen recorders in 2024 is ShareX. While not as feature-rich as some of its counterparts like OBS or ScreenMix, it still serves as an excellent fit for beginners venturing into screen recording. With ShareX, you enjoy the flexibility of customizing your recording area, allowing you to capture specific windows or your entire screen. ShareX...
Source: mixilab.com
The Most Recommended 11 Screen Recorders for Windows 10/11 in 2023 [HOT]
After installing and starting ShareX on your PC, just use the shortcut key to start screen capture and select areas, automatically save images, upload directly to the cloud, share online, and so on. ShareX is free to use. ShareX for Windows 10/11 can easily import media from your computer. You can choose to record the whole screen, part of the screen or a specific program at...
The 5 Most Recommended Free Screen Recording Softwares
ShareX is an open source screen recording software. This screen recording tool does not add watermark or time limit to the recorded video, and it can also be saved in GIF format after recording.
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
ShareX, like OBS, is a free and open-source tool for Windows users. This free tool provides a lot of features, including full-screen window, designated areas and active window recording; set timed recording; performming recording while scrolling the page; taking screenshots and supporting OCR to extract text from screenshots, etc.
Top 10 OBS Alternatives
Like OBS ShareX is also an open-source solution. Despite the fact that it is completely free to use, ShareX has numerous features. But this tool is mostly useful to more advanced users as you may find that it is more difficult to use than even OBS. If you can figure it out though, you would benefit from the robust recording and editing features.

Social recommendations and mentions

Based on our record, ShareX seems to be more popular. It has been mentiond 272 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk360 mentions (0)

We have not tracked any mentions of Desk360 yet. Tracking of Desk360 recommendations started around Mar 2021.

ShareX mentions (272)

  • Flameshot – Powerful, yet simple to use open-source screenshot software
    I've been using ShareX (https://getsharex.com/) for some years, which is also open-source, and very featureful while not feeling too bloated, though Windows only. I'll have to have a look at this next time I'm on a Linux desktop, as I found the options lacking compared to ShareX last time I looked. - Source: Hacker News / 5 days ago
  • The fastest tool for measuring anything on your screen
    ShareX (https://getsharex.com/) doesn't have quite this nice UX but it's free. I often use it alongside browser dev tools. Here's a screenshot of me measuring this comment box https://i.imgur.com/yoTHbzq.png. - Source: Hacker News / 3 months ago
  • Full Screen recording software for lower end machines.
    ShareX will run on that machine no problem. Open-source & free. Https://i.imgur.com/KQAoDin.jpg. Source: 6 months ago
  • 'Screen Apnea'
    ShareX [1] is my other "must install" app. I never would have guessed how much my branch of engineering consists of "take a screenshot and draw lines, arrows and circles on it." Being able to customize my workflow to do all of that is really great. [1] https://getsharex.com/. - Source: Hacker News / 10 months ago
  • I can't Re-Imprint on this item
    ShareX - The best free and open source screenshot tool for Windows (getsharex.com). Source: 12 months ago
View more

What are some alternatives?

When comparing Desk360 and ShareX, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Drift - A messaging app that helps you grow your business.

LightShot - The fastest way to take a customizable screenshot.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snagit - Screen Capture Software for Windows and Mac