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Graphite VS Planhat

Compare Graphite VS Planhat and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Graphite logo Graphite

Graphite is a highly scalable real-time graphing system.

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Graphite Landing page
    Landing page //
    2021-10-13
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Graphite features and specs

  • Scalability
    Graphite is designed for high performance and can handle large volumes of time-series data, making it suitable for scaling up as data grows.
  • Flexibility
    Graphite offers a flexible schema, allowing users to define their own metrics and naming conventions that best suit their monitoring needs.
  • Integration
    Graphite integrates easily with a variety of data sources and visualization tools such as Grafana, making it a versatile option for many monitoring setups.
  • Open Source
    Being an open-source tool, Graphite has a strong community for support and contributions, and it is also free to use without licensing costs.
  • Customizability
    Graphite allows for extensive customization of dashboards and visualization options, providing users with many ways to view and interpret their data.

Possible disadvantages of Graphite

  • Complex Setup
    The initial setup and configuration of Graphite can be complex and time-consuming, often requiring in-depth knowledge of the system.
  • Performance Issues
    While Graphite is designed for high performance, it can sometimes struggle with write-heavy loads and may require additional setup to maintain efficiency.
  • High Resource Consumption
    Graphite can consume significant system resources, especially disk I/O and CPU, which might be a concern for environments with limited resources.
  • Limited Built-in Visualization
    The native Graphite-web UI is considered less feature-rich compared to more modern tools like Grafana, which may necessitate additional tools for better visualization.
  • Maintenance Overhead
    Due to its complexity and resource needs, maintaining Graphite can involve a significant overhead, particularly in larger or more dynamic environments.

Planhat features and specs

  • User-Friendly Interface
    Planhat offers a clean and intuitive user interface, making it easy for users to navigate and make use of its features without extensive training.
  • Comprehensive Customer Success Tracking
    The platform provides robust tools for tracking customer success metrics, allowing businesses to proactively manage their customer relationships and address issues before they escalate.
  • Customizable Dashboards
    Users can customize their dashboards to suit their specific business needs and priorities, which helps in quickly accessing critical information.
  • Data Integration Capabilities
    Planhat integrates with various other business tools, enabling seamless data synchronization and comprehensive customer insights.
  • Automated Workflows
    The platform offers automation options for routine tasks, which helps in saving time and reducing the likelihood of human error.

Possible disadvantages of Planhat

  • Pricing Concerns
    Some users may find Planhat's pricing structure to be on the higher side, which could be a barrier for small to mid-sized businesses.
  • Complex Setup for New Users
    While the interface is user-friendly, the initial setup and implementation of Planhat can be complex and time-consuming for new users.
  • Limited Third-Party Integrations
    Although Planhat offers integration options, some users might find the number of third-party integrations limited compared to other platforms.
  • Scalability Issues
    There may be scalability issues for rapidly growing companies that require more advanced features or customization as they expand.
  • Learning Curve for Advanced Features
    Despite the user-friendly interface, mastering the more advanced features and capabilities of Planhat might require additional training or support.

Analysis of Graphite

Overall verdict

  • Graphite (graphiteapp.org) is generally considered a good tool for real-time graphing of time-series data.

Why this product is good

  • Graphite is appreciated for its powerful and flexible graphing capabilities, scalability, and open-source nature. It's widely used for monitoring and visualization due to its robust ecosystem and the ability to handle large amounts of data efficiently.

Recommended for

    Graphite is recommended for developers, system administrators, and IT professionals who need to monitor and visualize time-series data, particularly those working in environments with large-scale data monitoring needs.

Graphite videos

+ Add

Review: Samson Graphite 49 & Graphite 25 | Audio Mentor

More videos:

  • Demo - Faber-Castell 9000 graphite pencil review and tiger demo - w/ Lachri
  • Review - Graphite pencil brand review

Planhat videos

+ Add

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Graphite and Planhat)

Graphite

Planhat

Developer Tools
100 100%
Developer Tools
0% 0
Customer Success
0 0%
Customer Success
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Graphite and Planhat

Graphite Reviews

The 10 Best Nagios Alternatives in 2024 (Paid and Open-source)
Although Graphite's UI might not be the most impressive, it seamlessly integrates with Grafana for improved visualizations. It's important to note that Graphite itself doesn't collect data directly; instead, applications need to be configured to send data to Graphite. Carbon then listens for this data and forwards it to Whisper, where it is stored in time series format on...
Source: betterstack.com
4 Best Time Series Databases To Watch in 2019
Graphite is a even more established and very widely used time series database system. Graphite is a powerful monitoring tool that store numeric time series data and display them on demand via its Graphite-web interface at a fair speed. Graphite is most of the time used as a system, network and application performance metric store. Big companies such as Booking.com, Reddit...
Source: medium.com

Planhat Reviews

We have no reviews of Planhat yet.
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Social recommendations and mentions

Based on our record, Graphite seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Graphite mentions (16)

View more

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

What are some alternatives?

When comparing Graphite and Planhat, you can also consider the following products

CodeRabbit - Unleash AI on Your Code Reviews with CodeRabbit

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Gainsight - Customer Success for the New Enterprise

Prometheus - An open-source systems monitoring and alerting toolkit.

Totango - Totango is a Customer Success Software Platform

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