Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, GPGTools seems to be a lot more popular than Zoho Desk. While we know about 31 links to GPGTools, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I use to use this plugin: https://gpgtools.org/. - Source: Hacker News / 5 months ago
GpgTools and finder will allow you to all this, albeit in a slightly different way. Source: 11 months ago
GPG Tools is what I would recommend, it's free and can be found at: gpgtools.org. Source: about 1 year ago
First of all, you will need some sort of PGP encryption suite whether you are on Mac or Windows. I use Windows, so I utilize the Kleopatra PGP client in GPG4Win. Download GPG4Win and then follow these instructions on how to generate a public and private encryption key for yourself. If you use Mac, I would suggest using GPGSuite and to follow these instructions on how to set up your public and private encryption... Source: about 1 year ago
You can use gpg on mac downloaded from https://gpgtools.org/. Source: about 1 year ago
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
GnuPG - GnuPG is a complete and free implementation of the OpenPGP standard as defined by RFC4880 (also known as PGP).
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kleopatra - Kleopatra is a certificate manager and GUI for GnuPG.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Pignus Encryption - Pignus Encryption is an encryption platform that allows users to encrypt their messages and documents.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!