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Google Workspace VS Salesforce

Compare Google Workspace VS Salesforce and see what are their differences

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Google Workspace logo Google Workspace

Google's encompassing suite of cloud-based business apps.

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.
  • Google Workspace Landing page
    Landing page //
    2024-11-19
  • Salesforce Landing page
    Landing page //
    2022-01-04

Google Workspace features and specs

  • Integrations
    Google Workspace integrates seamlessly with other Google services like Google Drive, Gmail, Google Calendar, and Google Meet, providing a unified experience.
  • Collaboration
    Real-time collaboration on documents, spreadsheets, and presentations increases productivity and promotes efficient teamwork.
  • Cloud Storage
    Offers generous cloud storage options, allowing users to store and access files from anywhere with an internet connection.
  • Security
    Advanced security features, including data encryption and two-factor authentication, ensure that sensitive information is protected.
  • Scalability
    Easy to scale according to the size and needs of an organization, from small businesses to large enterprises.
  • Cross-Platform Compatibility
    Accessible from various devices including PCs, Macs, smartphones, and tablets, offering flexibility and convenience.
  • Integration with Third-Party Apps
    Supports integration with a wide range of third-party applications via the Google Workspace Marketplace, enhancing its functionality.
  • Frequent Updates
    Regular updates and new features are rolled out, ensuring that users have access to the latest tools and functionalities.

Possible disadvantages of Google Workspace

  • Cost
    Subscription fees can add up, especially for larger organizations, making it a significant ongoing expense.
  • Learning Curve
    New users might face a learning curve, particularly if they are unfamiliar with Google's suite of tools.
  • Internet Dependence
    Reliance on a stable internet connection can be a drawback in areas with poor connectivity or during internet outages.
  • Limited Customization
    Customization options are somewhat limited compared to other enterprise solutions, which may not meet the needs of all organizations.
  • Data Privacy Concerns
    Some users may have concerns about data privacy and Google's data handling policies, especially given its advertising business.
  • Complex Administration
    Managing and configuring all the settings in Google Workspace can be complex and time-consuming for administrators.
  • Feature Overlap
    There's a potential for feature overlap with other existing tools in an organization, which might lead to redundant functionalities.
  • Offline Limitations
    While offline capabilities exist, they are limited, and many features require an active internet connection to function optimally.

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Analysis of Google Workspace

Overall verdict

  • Overall, Google Workspace is considered a highly effective and reliable productivity suite, particularly for users who value collaboration and accessibility. Its user-friendly interface and robust set of tools make it a favorite among businesses, educational institutions, and individuals seeking to streamline their digital workflow.

Why this product is good

  • Google Workspace is a versatile and comprehensive productivity suite that offers a variety of tools for communication, collaboration, and organization. It includes applications like Gmail, Google Drive, Google Docs, Google Sheets, and Google Meet, all of which are designed to enhance productivity in both personal and professional settings. The integration between these apps allows for seamless workflow management, real-time collaboration, and efficient communication. Additionally, Google Workspace is cloud-based, which means users can access their files and work from anywhere, at any time, on any device.

Recommended for

  • Businesses seeking an integrated suite of productivity tools
  • Educational institutions needing collaboration and communication tools
  • Remote teams that require reliable cloud-based solutions for remote work
  • Individuals who prefer a consistent and accessible productivity platform

Analysis of Salesforce

Overall verdict

  • Salesforce is generally considered a good choice for businesses seeking a robust and flexible CRM solution, though it is important for each organization to evaluate their specific needs and budget before committing.

Why this product is good

  • Salesforce is a leading customer relationship management (CRM) platform known for its comprehensive set of cloud-based tools that help businesses manage their customer data, sales processes, and marketing efforts.
  • It offers scalability, allowing businesses to start with basic functionalities and expand as needed.
  • The platform provides a wide range of integrations and customizations, enabling it to work well with various business applications and workflows.
  • Salesforce has an active user community and strong support networks, making it easier for organizations to adopt and troubleshoot the system.

Recommended for

  • Businesses looking for a scalable and customizable CRM platform.
  • Organizations that require a comprehensive suite of cloud-based sales, service, marketing, and collaboration tools.
  • Companies that want to leverage AI-driven insights and analytics to enhance customer relationships.
  • Enterprises with complex integrations requirements or specific customization needs.

Google Workspace videos

+ Add

G Suite Business Review – Top 5 Reasons To Use Google Apps For Business (Digital Agencies)

More videos:

  • Review - G Suite vs. Free Google Apps | What is the difference?
  • Review - How We're Using G Suite as a Business? (G Suite Business Solutions Review)

Salesforce videos

+ Add

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Category Popularity

0-100% (relative to Google Workspace and Salesforce)

Google Workspace

Salesforce

Productivity
100 100%
Productivity
0% 0
CRM
0 0%
CRM
100% 100
Project Management
100 100%
Project Management
0% 0
Sales
0 0%
Sales
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Workspace and Salesforce

Google Workspace Reviews

Top Alternatives to Microsoft Office Suite
Google Workspace offers a suite of cloud-based tools including Google Docs, Sheets, Slides, and Drive. Its real-time collaboration features empower teams to work together seamlessly on documents, spreadsheets, and presentations. With the ability to access files from any device and share them with colleagues, Google Workspace is an ideal choice for businesses seeking...
Source: saaszeal.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Any worthwhile list covering Outlook alternatives needs to begin with Gmail, or its paid version, Google Workspace. The abundance of Google services that seamlessly integrate into email, excellent accessibility, and an intuitive email search feature make it a good option for most personal and business users.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Gmail is a free email service from Google that consistently ranks highly among free email clients. Google Workspace is the G Suite business version. With Google Workspace, an administrator can create, edit, and delete accounts within their organization.
Source: kinsta.com
The BEST Email Hosting Providers for Small Business in 2021
G Suite is Google’s hosted email service that provides smart cloud search functionalities, top-of-the-line security layers, and administrative control. Getting started with Google email hosting is easy. All you need to do is input some information, such as administrator contact and size of the company, after which you will need to associate a domain to your account. When you...
Source: www.thesearchengineshop.com
6 Contenders for Best Microsoft Exchange Alternative
Any list of Exchange alternatives would be incomplete without G Suite, Google’s collaboration and productivity software suite. Although its vast array of applications makes it a more fitting analogue for Office 365 than Exchange alone, Gmail — a cloud-based email server included in G Suite — is a leading competitor for both Exchange Server and Exchange Online. For the...
Source: www.intradyn.com

Salesforce Reviews

  1. andreewikk
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.

Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Some teams start with custom Jira setups—relying on issue types, fields, and automations to simulate CRM behavior. Others turn to Atlassian Marketplace apps that promise a native CRM in Jira. And still others connect third-party tools like Salesforce, Zoho, or Pipedrive via Jira CRM integrations.
Source: mriacrm.com
Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Salesforce offers fantastic security information software for service operators and agents alike. They get complete visibility into all incidents, customer data, and cases in a single workspace. This provides them with greater context to better deal with a problem. The platform proactively identifies security issues before the customer even notices them.
Source: www.softwaretestinghelp.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
The main competitive advantage for Dynamics 365 over Salesforce is its integrated platform. Microsoft made several strategic changes in 2020 to challenge Salesforce in the cloud software market. Most companies use Microsoft’s productivity solutions, increasing Dynamics 365’s advantage over Salesforce. Dynamics 365 makes Microsoft the top Salesforce competitor. [4]
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Salesforce is a leading provider of CRM solutions occupying over 19.6% share of the global CRM market. It provides a powerful and integrated platform for sales, marketing, support, IT, and eCommerce. This unified access to all business data can be leveraged to deliver exceptional customer experiences. Salesforce can help make better business decisions and automate key...
Source: www.bigcontacts.com

Social recommendations and mentions

Salesforce might be a bit more popular than Google Workspace. We know about 62 links to it since March 2021 and only 55 links to Google Workspace. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Workspace mentions (55)

  • Unlocking the Cloud: Your Essential Guide to IaaS, PaaS, and SaaS Models
    Google Workspace - A suite of productivity and collaboration tools by Google. - Source: dev.to / 3 months ago
  • Creating unlimited free domain emails
    To create custom domain emails, one of the easiest options is to use a paid service like Google Workspace or Microsoft 365. However, these services can be expensive, especially if you have created many apps and are yet to find paying users. For such use cases, the Cloudflare + Gmail combination works perfectly without any cost involved. In this blog, we will discuss how to create domain emails. In this blog, let... - Source: dev.to / over 1 year ago
  • Maximizing ROI: Content Operations and Headless CMS - hack you can't miss
    Google Workspace, is a cloud-based productivity suite developed by Google. It includes various collaborative tools such as Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Calendar, among others. - Source: dev.to / over 1 year ago
  • Ask HN: How do you manage your “family data warehouse”?
    My approach is to look at contents as data-first with tools on the top. A few simple patterns of file systems manage this. Right now, I use Dropbox[1] as a primary container, with a family’s Google Workspace[2] account to augment when it needs spreadsheets, documents, forms, etc. I use Insync[3] to convert and back up a copy in open formats for all documents from Google Workspace. I have been doing this for quite... - Source: Hacker News / about 2 years ago
  • Unveiling the Mystery: Why Your Google Workspace Account Got Suspended
    Let’s explore the common reasons behind Google Workspace account suspensions in more detail. Source: about 2 years ago
View more

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: about 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: over 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: over 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: over 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 2 years ago
View more

What are some alternatives?

When comparing Google Workspace and Salesforce, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Microsoft 365 - Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

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