Google Cloud Speech API Reviews

Zoho Desk Reviews

1. Neha

   · Helpdesk Manager at Tagio · almost 5 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   · CXO at Filter Publications · almost 5 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   · Co-Founder at SMBCon · almost 5 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Google Cloud Speech API mentions (42)

• The Technology Behind YouTube’s Auto-Captioning System

  Google, YouTube’s parent company, has invested heavily in speech recognition research. Their Cloud Speech-to-Text API is one of the most advanced in the world, and its technology forms the backbone of YouTube’s captioning system. The API uses neural networks to process audio, identify phonemes (the smallest units of sound), and assemble them into words and sentences. - Source: dev.to / about 1 month ago

• Cloud Solutions vs. On-Premise Speech Recognition Systems

  Cloud-based speech recognition solutions, such as Google Cloud Speech-to-Text and Microsoft Azure Speech, have gained popularity due to their accessibility, power, and scalability. Developers gain access to ready-to-use APIs with high-quality speech recognition models. However, behind this convenience are several important technical aspects that need to be considered when choosing a cloud solution. - Source: dev.to / 6 months ago

• Developing Apps with Speech Recognition

  APIs from Major Providers. Leading tech companies offer SDKs that support on-premise speech recognition, such as Lingvanex On-premise Speech Recognition, Google’s Speech-to-Text and Microsoft’s Speech SDK. Although these may offer more functionalities, it’s essential to evaluate their suitability for local processing. **Custom Solutions. - Source: dev.to / 8 months ago

• Is there a plugin to transcribe a video?

  Feed the audio file to Google's text-to-speech engine: Https://cloud.google.com/speech-to-text. Source: almost 2 years ago

• How Do The Blind Use The Internet With Assistive Technology?

  Also known as voice-to-text, speech recognition software is another technology that provides computer assistance and increased accessibility to disabled individuals. With it, blind and visually impaired people can use the Internet to navigate, type, as well as interact with web content using their voice. Source: about 2 years ago

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 4 years ago