Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Google BigQuery should be more popular than Freshdesk. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Using the Galaxy UI, knowledge workers can systematically review the best results from all configured services including Apache Solr, ChatGPT, Elastic, OpenSearch, PostgreSQL, Google BigQuery, plus generic HTTP/GET/POST with configurations for premium services like Google's Programmable Search Engine, Miro and Northern Light Research. - Source: dev.to / 9 months ago
Data Transformations: This phase involves modifying and integrating tables to generate new tables optimized for analytical use. Consider this example: you want to understand the purchasing behavior of customers aged between 20-30 in your online shop. This means you'll need to join product, customer, and transaction data to create a unified table for analytics. These data preparation tasks (e.g., joining... - Source: dev.to / 9 months ago
Introduction In today's data-driven world, transforming raw data into valuable insights is crucial. This process, however, often involves complex tasks that demand efficiency, scalability, and reliability. Enter dbt Cloud—a powerful tool that simplifies data transformations on Google BigQuery. In this article, we'll take you through a step-by-step guide on how to run BigQuery transformations using dbt Cloud.... - Source: dev.to / 10 months ago
You'll want to evaluate what BigQuery has to offer and see if it makes sense for you to move over. Source: 12 months ago
Watch the introductory videos on BigQuery on the Google Cloud Platform website (https://cloud.google.com/bigquery). Source: 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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