Software Alternatives, Accelerators & Startups

Google BigQuery VS Freshdesk

Compare Google BigQuery VS Freshdesk and see what are their differences

Google BigQuery logo Google BigQuery

A fully managed data warehouse for large-scale data analytics.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Google BigQuery Landing page
    Landing page //
    2023-10-03
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Google BigQuery videos

Cloud Dataprep Tutorial - Getting Started 101

More videos:

  • Review - Advanced Data Cleanup Techniques using Cloud Dataprep (Cloud Next '19)
  • Demo - Google Cloud Dataprep Premium product demo

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Google BigQuery and Freshdesk)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Big Data
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google BigQuery and Freshdesk

Google BigQuery Reviews

Top 6 Cloud Data Warehouses in 2023
You can also use BigQuery’s columnar and ANSI SQL databases to analyze petabytes of data at a fast speed. Its capabilities extend enough to accommodate spatial analysis using SQL and BigQuery GIS. Also, you can quickly create and run machine learning (ML) models on semi or large-scale structured data using simple SQL and BigQuery ML. Also, enjoy a real-time interactive...
Source: geekflare.com
Top 5 Cloud Data Warehouses in 2023
Google BigQuery is an incredible platform for enterprises that want to run complex analytical queries or “heavy” queries that operate using a large set of data. This means it’s not ideal for running queries that are doing simple filtering or aggregation. So if your cloud data warehousing needs lightning-fast performance on a big set of data, Google BigQuery might be a great...
Top 5 BigQuery Alternatives: A Challenge of Complexity
BigQuery's emergence as an attractive analytics and data warehouse platform was a significant win, helping to drive a 45% increase in Google Cloud revenue in the last quarter. The company plans to maintain this momentum by focusing on a multi-cloud future where BigQuery advances the cause of democratized analytics.
Source: blog.panoply.io
16 Top Big Data Analytics Tools You Should Know About
Google BigQuery is a fully-managed, serverless data warehouse that enables scalable analysis over petabytes of data. It is a Platform as a Service that supports querying using ANSI SQL. It also has built-in machine learning capabilities.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Google BigQuery should be more popular than Freshdesk. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google BigQuery mentions (35)

  • Swirl: An open-source search engine with LLMs and ChatGPT to provide all the answers you need 🌌
    Using the Galaxy UI, knowledge workers can systematically review the best results from all configured services including Apache Solr, ChatGPT, Elastic, OpenSearch, PostgreSQL, Google BigQuery, plus generic HTTP/GET/POST with configurations for premium services like Google's Programmable Search Engine, Miro and Northern Light Research. - Source: dev.to / 9 months ago
  • Modern data stack: scaling people and technology at FINN
    Data Transformations: This phase involves modifying and integrating tables to generate new tables optimized for analytical use. Consider this example: you want to understand the purchasing behavior of customers aged between 20-30 in your online shop. This means you'll need to join product, customer, and transaction data to create a unified table for analytics. These data preparation tasks (e.g., joining... - Source: dev.to / 9 months ago
  • Running Transformations on BigQuery using dbt Cloud: step by step
    Introduction In today's data-driven world, transforming raw data into valuable insights is crucial. This process, however, often involves complex tasks that demand efficiency, scalability, and reliability. Enter dbt Cloud—a powerful tool that simplifies data transformations on Google BigQuery. In this article, we'll take you through a step-by-step guide on how to run BigQuery transformations using dbt Cloud.... - Source: dev.to / 10 months ago
  • Do I need a cloud computing–based data cloud company
    You'll want to evaluate what BigQuery has to offer and see if it makes sense for you to move over. Source: 12 months ago
  • I used ChatGPT to get an Internship
    Watch the introductory videos on BigQuery on the Google Cloud Platform website (https://cloud.google.com/bigquery). Source: 12 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Google BigQuery and Freshdesk, you can also consider the following products

Databricks - Databricks provides a Unified Analytics Platform that accelerates innovation by unifying data science, engineering and business.‎What is Apache Spark?

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jupyter - Project Jupyter exists to develop open-source software, open-standards, and services for interactive computing across dozens of programming languages. Ready to get started? Try it in your browser Install the Notebook.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!