Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Databricks Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Databricks mentions (17)

• dolly-v2-12b

  Dolly-v2-12bis a 12 billion parameter causal language model created by Databricks that is derived from EleutherAI’s Pythia-12b and fine-tuned on a ~15K record instruction corpus generated by Databricks employees and released under a permissive license (CC-BY-SA). Source: about 1 year ago

• Clickstream data analysis with Databricks and Redpanda

  Global organizations need a way to process the massive amounts of data they produce for real-time decision making. They often utilize event-streaming tools like Redpanda with stream-processing tools like Databricks for this purpose. - Source: dev.to / almost 2 years ago

• DeWitt Clause, or Can You Benchmark %DATABASE% and Get Away With It

  Databricks, a data lakehouse company founded by the creators of Apache Spark, published a blog post claiming that it set a new data warehousing performance record in 100 TB TPC-DS benchmark. It was also mentioned that Databricks was 2.7x faster and 12x better in terms of price performance compared to Snowflake. - Source: dev.to / about 2 years ago

• A Quick Start to Databricks on AWS

  Go to Databricks and click the Try Databricks button. Fill in the form and Select AWS as your desired platform afterward. - Source: dev.to / about 2 years ago

• data science workspace/notebook solution thoughts?

  I am considering Hex, Deepnote, and possibly Databricks. Does anyone have any experience using the first 2 (i have worked with Databricks in the past) and have thoughts they can share? The company isn't doing any fancy data science so far so I mostly want it for deep product analytics which I can turn into reports that are easily shareable across the org. That being said, I do want to get into statistical... Source: about 2 years ago