Ghost Inspector Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Ghost Inspector mentions (7)

• Cheap tests with Ghost Inspector

  Ghost Inspector is a testing service for monitoring key site functionality. All tests are stored in the cloud and running continuously and notify you on error or variance is detected. - Source: dev.to / about 1 month ago

• How do you full functional/regression tests in Svelte/Sveltekit?

  Playwright is good but there is also other kind of tools like https://reflect.run/ and https://ghostinspector.com/ that are perfect for end user testing. Hope it helps. Source: about 1 year ago

• Ask HN: Which E2E tool to pick? Need reliability and speed

  It depends on your stack and app type, but I had great experience with Ghost Inspector https://ghostinspector.com/. - Source: Hacker News / over 1 year ago

• Is Codeless Automation Testing Revolutionizing the Testing Industry?

  Ghost Inspector provides codeless automation testing for web apps and websites. Its intuitive editor allows easy maintenance, continuous testing, requiring no coding skills. It has extensive features suitable for both novice QA testers and seasoned test engineers. Source: over 1 year ago

• Testing strategy / plan

  In order to expedite things even more, if you are working on a web application, use a cloud selenium solution (we are using ghostinspector.com). This will allow you to start automating from the very first day, instead of wasting time on your own infrastructure. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago