GetFeedback VS Atera

Compare GetFeedback VS Atera and see what are their differences

Rating: 0 reviews

Rating: 5.0 · 1 review
Pricing: Paid Free trial

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Atera seems to be more popular. It has been mentioned 5 times since March 2021.

social mentions: 0 vs 5
Surveys popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	GetFeedback	Atera
Website	getfeedback.com	atera.com
Pricing	Official pricing	Paid Free trial Official pricing
Platforms	—	Windows Mac OSX Linux
Company	—	2001
Listed in	Surveys User Feedback Customer Feedback HR +1	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6

About GetFeedback and Atera

In their own words, as submitted to SaaSHub.

GetFeedback

Atera

No description of GetFeedback yet.

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

GetFeedback 5 features

Atera 7 features

User-Friendly Interface
GetFeedback is known for its intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
Real-Time Feedback and Analytics
Offers real-time analytics and reporting features that allow organizations to quickly assess and respond to customer feedback.
Integration Capabilities
Integrates seamlessly with various CRM systems, including Salesforce, enabling streamlined data flow and enhanced customer relationship management.
Customizable Surveys
Provides extensive customization options for creating branded and personalized surveys, which can improve response rates and data quality.
Mobile-Friendly
Ensures that surveys are mobile-responsive, allowing customers to provide feedback conveniently from any device.

Possible disadvantages

Pricing
Can be relatively expensive compared to some other survey tools, which might be a concern for small businesses or startups with limited budgets.
Learning Curve
While user-friendly, some advanced features and integrations may have a learning curve, requiring time for users to fully utilize its capabilities.
Limited Offline Capabilities
Primarily a web-based tool, which may limit its usefulness in environments where offline survey collection is needed.
Customization Limitations
Although customizable, some users have reported limitations in design and question types compared to more specialized survey tools.
Customer Support
Some users have indicated that customer support response times can be slow, which may impact the resolution of urgent issues.

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Analysis

An editorial look at what each product does well and who it suits.

GetFeedback

Atera

Overall verdict

Yes, GetFeedback is considered a good option for businesses looking to effectively gather and analyze customer feedback. Its user-friendly interface and strong integration options provide great value.

Why this product is good

GetFeedback is a popular tool for creating surveys and gathering customer feedback. It offers an intuitive design, integration capabilities with various platforms like Salesforce, and customizable templates. Its ease of use and robust analytics features make it appealing for businesses wanting to enhance their customer experience strategies.

Recommended for

Businesses using Salesforce
Organizations looking for intuitive survey tools
Teams aiming to improve customer experience
Companies requiring detailed feedback analytics

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Videos

Walkthroughs and reviews on video.

GetFeedback 0 videos + Add

Atera 8 videos + Add

No GetFeedback videos yet. You could help us improve this page by suggesting one.

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

GetFeedback

Atera

100% 100%

Surveys

0% 0%

Monitoring Tools

100% 100%

Customer Feedback

0% 0%

IT Management

100% 100%

User comments

Share your experience with using GetFeedback and Atera. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

GetFeedback no reviews yet

Atera 5.0 · 1 review

15 Best SurveyMonkey Alternatives in 2022
qualaroo.com · Nov 2021

Yeti is an outdoor gear manufacturing company. It wanted to revamp its omnichannel feedback strategy. Using GetFeedback, the brand collected customer insights at multiple customer touchpoints, which helped them find...
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
financesonline.com · Aug 2018

Feedback from stakeholders is necessary for any organization to identify its strengths and weaknesses and improve performance. Businesses can use Getfeedback to connect with their business partners, employees, and...
SurveyMonkey Competitors and Alternatives – 7 of the Best
www.fieldboom.com · Jul 2018

All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive...

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

GetFeedback 0 mentions

Atera 5 mentions

Tracking GetFeedback since Mar 2021.

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Alternatives to GetFeedback and Atera

When comparing GetFeedback and Atera, you can also consider the following products.

Survey Monkey
Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Compare Survey Monkey to GetFeedback or Atera:

Survey Monkey vs GetFeedback Survey Monkey vs Atera
NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to GetFeedback or Atera:

NinjaOne vs GetFeedback NinjaOne vs Atera
Qualtrics
Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Compare Qualtrics to GetFeedback or Atera:

Qualtrics vs GetFeedback Qualtrics vs Atera
Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to GetFeedback or Atera:

Intercom vs GetFeedback Intercom vs Atera
15Five
15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Compare 15Five to GetFeedback or Atera:

15Five vs GetFeedback 15Five vs Atera
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Compare tawk.to to GetFeedback or Atera:

tawk.to vs GetFeedback tawk.to vs Atera