Software Alternatives, Accelerators & Startups

GetBlock.io VS Userback

Compare GetBlock.io VS Userback and see what are their differences

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GetBlock.io logo GetBlock.io

GetBlock provides developers with instant connection to full nodes of 40+ blockchains. Get access to BTC, ETH, BSC & other networks via API.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • GetBlock.io Landing page
    Landing page //
    2023-04-26

GetBlock is a service that provides instant API connection to full nodes from many leading blockchain networks, including BNB Smart Chain (BSC), Ethereum (ETH), Polygon (MATIC) and Solana (SOL), among others.

Since 2019, the mission of GetBlock is to ensure cost-effective tools and infrastructure that will help enterprises and individual developers to build high-quality blockchain applications faster. The service allows you to request on-chain information from a node without the need to set up one manually.

GetBlock is among the leaders of the Blockchain-as-a-Service (BaaS) segment: its instruments are utilized daily by thousands of users worldwide. Their clients can get their wallets, DEXs, trading bots, games to 40+ blockchains via an intuitive API-powered dashboard.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

GetBlock.io features and specs

  • Ease of Use
    GetBlock.io provides a user-friendly interface, making it relatively straightforward for users to interact with blockchain nodes without requiring extensive technical expertise.
  • Wide Blockchain Support
    The platform supports a wide range of blockchain networks, including Ethereum, Bitcoin, Binance Smart Chain, and many others, allowing users to access multiple blockchains through a single service.
  • Scalability
    GetBlock.io offers scalable infrastructure, accommodating varying levels of demand and ensuring consistent performance even with high traffic volumes.
  • Reliability
    By leveraging a reliable network of nodes, GetBlock.io can provide high uptime and dependable access to blockchain networks, which is crucial for developers and applications.
  • Free Tier for Developers
    GetBlock offers a free plan that is suitable for developers and small projects, allowing users to test and develop on various blockchains without immediate financial investment.

Possible disadvantages of GetBlock.io

  • Cost
    While there is a free tier, advanced features and higher usage levels come with a cost, which might be prohibitive for startups or individual developers.
  • Dependency on Third Party
    Using GetBlock.io means relying on an external service for blockchain interaction, which could be a concern for projects that prioritize complete decentralization and self-hosted solutions.
  • Limited Customization
    Some users might find the customization options limited compared to self-hosting a blockchain node, as GetBlock.io provides standardized node services.
  • Latency Considerations
    Depending on network conditions and the geographical location of servers, there might be latency issues compared to accessing a locally hosted node.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

GetBlock.io videos

How to Connect to Cardano (ADA) Node? Explained by GetBlock

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to GetBlock.io and Userback)
Blockchain
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Developer Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing GetBlock.io and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetBlock.io and Userback

GetBlock.io Reviews

  1. GetBlock is a great service for those who are looking for a stable connection to blockchain nodes, relly like their support and a wide variety of blockchains, though you're usually looking for the most popular ones, they offer more.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, GetBlock.io seems to be a lot more popular than Userback. While we know about 38 links to GetBlock.io, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetBlock.io mentions (38)

  • Enhanced Starknet Airdrop Experience with GetBlock's Starknet RPC: Accelerate Your STRK Claim
    GetBlock, a top RPC node service provider, is launching a special promotion for those participating in the STRK airdrop. Eligible wallet holders can now enhance their experience with GetBlockโ€™s premium Starknet RPC endpoint, designed to circumvent network congestion and facilitate quicker token retrieval. - Source: dev.to / over 2 years ago
  • Exciting news for #devs! Black Friday Sale. 20% OFF EVERYTHING
    ETH, SOL, BASE, LINEA, MATIC or Avalanche endpoints with a 20% discount at GetBlock. Source: over 2 years ago
  • GetBlock RPC Node Provider Launches Affiliate Program with Cash Bonuses
    For media inquiries please contact: joan@getblock.io (Joan Williams, Head of Marketing) For more information please visit: https://getblock.io/. - Source: dev.to / about 3 years ago
  • DApps which platform do you use for RPC nodes?
    I have used infura, alchemy and quicknode in the past but now on https://getblock.io/ fairly new player but I like their support and readiness to add a new chain on your request which is pretty cool. Source: about 3 years ago
  • API for Polygon
    Or you can choose GetBlock, which is time-tested:). Source: over 3 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing GetBlock.io and Userback, you can also consider the following products

QuikNode.io - Blockchain Infrastructure Cloud

Marker.io - Visual feedback and bug reporting tool for websites

Infura - Ethereum node as an API

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Chainstack - Automates blockchain (Ethereum included) deployment at a much lower price point than Infura, and without native storage.

BugHerd - BugHerd: The Website Feedback Tool for Agencies