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Gainsight VS CreateFiles+

Compare Gainsight VS CreateFiles+ and see what are their differences

Gainsight

Customer Success for the New Enterprise

Rating
0 reviews
Alternatives Is it good?
CreateFiles+

Create blank files, custom file types, templates, whole batches, and reusable folder setups exactly where you are working on macOS.

Rating
0 reviews
Pricing
Paid Free trial $4.99 / One-off (2 mac licenses with purchase)
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Base details

Website, pricing, platforms and company facts side by side.

Gainsight
CreateFiles+
Website gainsight.com createfilesplus.com
Pricing
Official pricing
Paid Free trial $4.99 / One-off (2 mac licenses with purchase) Official pricing
Platforms —
MacOS Mac OSX Mac
Company — Startup from the United States · 1 - 9 employees · 2026
Listed in
Customer Success Task Management Customer Experience Management Help Desk +1
Mac Tools File Management Productivity Developer Tools OS & Utilities +2

About Gainsight and CreateFiles+

In their own words, as submitted to SaaSHub.

Gainsight
CreateFiles+

No description of Gainsight yet.

CreateFiles+ adds the file creation workflow macOS should have had all along. Create a new file exactly where you are working, without opening TextEdit, saving-as, using Terminal, or dragging template files around. Use Finder right-click menus where macOS allows them, or fall back to the Finder...

Read more about CreateFiles+

Features and specs

What each product offers, as listed by its team.

Gainsight 5 features
CreateFiles+ 4 features
  • Comprehensive Customer Success Platform
    Gainsight offers a robust and comprehensive suite of tools designed specifically for customer success, including health scoring, customer journey mapping, and churn prediction.
  • Integration Capabilities
    Gainsight easily integrates with various CRM systems like Salesforce, HubSpot, and Zendesk, allowing for seamless data synchronization and more efficient workflow management.
  • Advanced Analytics
    With advanced analytics and reporting features, Gainsight can provide deep insights into customer behaviors, trends, and potential risk areas, aiding in data-driven decision making.
  • Automation Features
    Gainsight includes automation tools for tasks such as email campaigns, alert setups, and customer journey steps, thereby reducing manual workload and enhancing efficiency.
  • Community and Support
    Gainsight has a strong user community and offers extensive customer support options, including training resources, webinars, and customer events, which can aid in maximizing the platform's utility.

Possible disadvantages

  • Cost
    Gainsight can be expensive, particularly for smaller businesses or startups, sometimes making it less accessible to organizations with limited budgets.
  • Complex Setup
    The initial setup and configuration of Gainsight can be complex and time-consuming, requiring significant effort and expertise to fully implement and customize.
  • Steep Learning Curve
    Due to its extensive features and functionalities, there can be a steep learning curve for new users, which may require comprehensive training and adaptation time.
  • Customization Limitations
    While Gainsight offers a wide range of features, some users have reported limitations in customization, which may restrict the ability to tailor the platform to specific business needs.
  • Performance Issues
    Users have occasionally reported performance issues such as slow loading times and system lags, which can impact overall user efficiency and satisfaction.
  • Right-click on Finder
    Today finder does not let you create new files just folders. Our tool allows that in the Menu bar, Finder Menu, and in the body of any folder in macOS.
  • Quick file creation
    using the Flywheel to create new file types
  • Creating batch files
    Allows to create new files in batches up to 100 at a time
  • Folder packs
    Come with the app for different use cases and professions allowing the user to create commonly file types.

Analysis

An editorial look at what each product does well and who it suits.

Gainsight
CreateFiles+

Overall verdict

  • Gainsight is generally regarded as a strong platform within the customer success and retention domain, particularly favored by larger enterprises due to its robust features and scalability. Users appreciate its data-driven approach and the ability to integrate with other business systems, though some may find its complexity and pricing a consideration.

Why this product is good

  • Gainsight is a popular customer success platform offering tools for customer retention, engagement, and satisfaction. It provides comprehensive features like health scoring, customer journey analytics, and automated communications, which are designed to help businesses maximize customer outcomes and reduce churn.

Recommended for

    Gainsight is recommended for medium to large enterprises that require a powerful and scalable customer success solution. It is best suited for businesses with dedicated customer success teams, especially those in industries like SaaS, technology, and financial services, who are looking to improve their customer engagement and reduce churn.

Overall verdict

  • I don't have verified information about CreateFiles+ (createfilesplus.com), as I don't have reliable data on this specific product or service to assess its quality, features, or reputation.

Why this product is good

  • Unable to confirm the legitimacy, functionality, or user reviews of this specific website or tool
  • No verified data available on pricing, features, or customer satisfaction
  • Recommend researching independently through reviews, user forums, and checking domain history before use
  • Consider checking for security certificates, privacy policy, and company transparency

Recommended for

  • Users should conduct their own due diligence before using this service
  • Verify through independent review sites, trust indicators like BBB or Trustpilot if available
  • Check domain age and reputation using tools like WHOIS lookup

Videos

Walkthroughs and reviews on video.

Gainsight 1 video + Add
CreateFiles+ 1 video + Add

Gainsight Product Overview

CreateFiles+ Demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Gainsight
CreateFiles+
100% 100%
Customer Success
0% 0%
0% 0%
OS & Utilities
100% 100%
100% 100%
Customer Experience Management
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing Gainsight and CreateFiles+.

Which are the primary technologies used for building your product?

CreateFiles+'s answer:

Xcode and Swift

What makes your product unique?

CreateFiles+'s answer:

macOS should have created this feature out of the box but does not exist. Windows users have had this feature for over a decade. I created this to remove that gap for macOS users.

Why should a person choose your product over its competitors?

CreateFiles+'s answer:

I am not familiar with any competitors doing this today.

How would you describe the primary audience of your product?

CreateFiles+'s answer:

Power Users, Developers, Productivity focused users, students, teachers, creators.

Who are some of the biggest customers of your product?

CreateFiles+'s answer:

Its brand new so that is yet to be determined.

What's the story behind your product?

CreateFiles+'s answer:

I have struggled with not having this capability in Finder for years and decided I would fix the problem for me and then see if other users would want the same solution.

User comments

Share your experience with using Gainsight and CreateFiles+. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Gainsight no reviews yet
CreateFiles+ no reviews yet

We have no reviews of CreateFiles+ yet. Be the first one to post

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