Software Alternatives, Accelerators & Startups

Frontegg VS Intercom

Compare Frontegg VS Intercom and see what are their differences

Frontegg logo Frontegg

Elegant user management, tailor-made for B2B SaaS
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Frontegg Landing page
    Landing page //
    2022-08-22

Frontegg provides all the user management capabilities your B2B SaaS needs, allowing a full self-served experience within your product, right out of the box. From signup to checkout, Frontegg supports app builders by covering all the way from fundamental authentication flows to the most complex customer use-cases.

Frontegg is widely adopted by modern, fast-growing companies [such as Hunters, Materialize, Okera and Datadog] to enhance their customer’s journey, through a seamless integration, supporting all modern stacks and frameworks.

  • Intercom Landing page
    Landing page //
    2023-07-05

Frontegg

$ Details
freemium
Platforms
ReactJS React Native JavaScript
Release Date
2019 January

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Frontegg videos

Frontegg: The Modern Days of User Management

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Frontegg and Intercom)
Security & Privacy
100 100%
0% 0
Customer Support
0 0%
100% 100
Identity And Access Management
CRM
0 0%
100% 100

User comments

Share your experience with using Frontegg and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Frontegg and Intercom

Frontegg Reviews

Top 10 Best SAML Identity Providers List for SSO (Pros and Cons)
Besides Frontegg covers fundamental authentication workflows along with advanced functionalities such as enterprise SSO, social login integrations, MFA, password less authentication, advanced security policies, multi tenancy, API token management and self service admin portal for end users, and so much more.
12 User Authentication Platforms [Auth0, Firebase Alternatives]
Forntegg also has some industry-leading attributes like forced MFA, user lockout, password change history, IP blocking, etc. In addition, you can apply Frontegg for machine-to-machine authorization. And finally, there is a facility to enable custom domains for cross-site authentication.
Source: geekflare.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than Frontegg. We know about 6 links to it since March 2021 and only 5 links to Frontegg. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Frontegg mentions (5)

  • Embracing AI SEO: A Game-Changing Trend in Content Production"
    Frontegg- Frontegg focuses on certain components like authentication, SSO, authentication, etc. A quick Moz domain analysis check showed me that they rank #1 for keywords like user management, microservices authentication, and auth0. Frontegg is currently doing about $2.5 million in revenue (according to Latka SaaS database). Source: 7 months ago
  • Ask HN: Shopify for SaaS?
    Have a look at Frontegg. Has everything you're looking for. https://frontegg.com. - Source: Hacker News / about 1 year ago
  • Multi-Tenant Authentication platform?
    I'm in a similar spot, also with an Auth0 based setup that feels clunky at times. I recently became aware of https://frontegg.com and, while I haven't evaluated it, it looks like they've designed it to solve these pain points. Looks like you can actually embed some of their pages directly in your UI so you don't have to build that yourself. (And just to be clear, I have no association with Frontegg). Source: about 1 year ago
  • Ask HN: Any SaaS to easily monetize my sideproject?
    I think this is what FrontEgg does - https://frontegg.com/. - Source: Hacker News / over 1 year ago
  • Bugs‌ ‌found‌ ‌in‌ Frontegg. Bug‌ ‌Crawl‌
    Frontegg is a SaaS-as-a-Service platform offering companies a range of common SaaS capabilities easily integratable into any environment. Frontegg targets both early-stage startups, midsize companies aiming to grow, as well as fully-fledged enterprises. Its solutions comprise three major verticals, such as Security, Connectivity, and Engagement. Source: about 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Frontegg and Intercom, you can also consider the following products

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Okta - Enterprise-grade identity management for all your apps, users & devices

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Keycloak - Open Source Identity and Access Management for modern Applications and Services.

Drift - A messaging app that helps you grow your business.