Frill VS AnswerConnect

Compare Frill VS AnswerConnect and see what are their differences

Rating: 5.0 · 2 reviews
Pricing: Freemium $25 / Monthly (100 active user ideas)
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Rating: 0 reviews
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AgentClara

AgentClara is a UK AI receptionist that answers calls, books clients, and handles follow-ups 24/7 for service businesses and agencies. Free AI agents for website chat, SMS, social media and email included. Set up online with a free number in minutes sponsored

Which is more popular?

Based on our record, Frill seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions: 2 vs 0
Customer Feedback popularity: 100% vs 0%
alternatives listed: 240+ vs 192

Base details

Website, pricing, platforms and company facts side by side.

	Frill	AnswerConnect
Website	frill.co	answerconnect.com
Pricing	Freemium $25 / Monthly (100 active user ideas) Official pricing	Official pricing
Company	—	2002
Listed in	SaaS Customer Feedback Customer Support Customer Service User Experience Project Management +3	AI Customer Support Call Management Communication +1

About Frill and AnswerConnect

In their own words, as submitted to SaaSHub.

Frill

AnswerConnect

No description of Frill yet.

Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and...

Features and specs

What each product offers, as listed by its team.

Frill 5 features

AnswerConnect 8 features

User-friendly Interface
Frill offers an intuitive and easy-to-navigate user interface, making it accessible for users of all experience levels.
Customizable Boards
Users can customize their feedback boards to align with their brand's aesthetics and requirements, providing a more personalized experience.
Feature Prioritization
Frill enables teams to prioritize suggestions and feedback, helping to focus on the most impactful changes and enhancements.
Integration with Popular Tools
Frill integrates seamlessly with other popular tools and platforms, such as Slack, Zapier, and Intercom, promoting better workflow efficiency.
Public and Private Boards
Frill allows for the creation of both public and private boards, giving flexibility in sharing feedback and ideas internally or with customers.

Possible disadvantages

Cost
Frill offers various pricing plans, which might be expensive for small businesses or startups with limited budgets.
Limited Advanced Features
While Frill is user-friendly, it may lack some advanced features required by larger enterprises with more complex feedback management needs.
Dependency on Integrations
For full functionality, users may rely heavily on integrations with other tools, which can be a limitation if those tools are not already in use.
Learning Curve for Customization
Despite its user-friendly nature, there might be a slight learning curve for users to fully customize their boards and utilize all features effectively.
Limited Analytics
The platform might offer limited in-depth analytics compared to specialized feedback analysis tools, which can be a drawback for data-driven decision-making.

24/7 Live Answering
Virtual Receptionist
24/7 Live Chat Answering
Appointment Setting and Taking
Bilingual Answering
Call Transfer and Forwarding
After Hours Answering
Lead Capture & Qualification

Analysis

An editorial look at what each product does well and who it suits.

Frill

AnswerConnect

Overall verdict

Overall, Frill.co is a good choice for businesses looking for a streamlined way to handle product feedback and manage their development process. Its intuitive interface and comprehensive features make it a valuable tool for both small and medium-sized businesses aiming to improve their product offerings based on customer insights.

Why this product is good

Frill.co is a product feedback and roadmap tool designed to help companies gather and manage customer feedback more effectively. It provides features like idea boards, where users can submit and vote on ideas, roadmaps to keep track of development progress, and changelogs to announce updates. These tools can enhance customer engagement and ensure product development aligns with user needs.

Recommended for

Frill.co is particularly recommended for product managers, SaaS companies, and startups looking to prioritize and manage user feedback effectively. It is also beneficial for teams looking to enhance customer interaction and transparency by clearly communicating product development progress and updates.

No analysis of AnswerConnect yet.

Videos

Walkthroughs and reviews on video.

Frill 3 videos + Add

AnswerConnect 2 videos + Add

Frill review | Collect Your Customer Feedback

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Frill

AnswerConnect

100% 100%

Customer Feedback

0% 0%

Customer Support

100% 100%

User Feedback

0% 0%

100% 100%

User comments

Share your experience with using Frill and AnswerConnect. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Frill 5.0 · 2 reviews

AnswerConnect no reviews yet

10 Best Canny Alternatives and Competitors in 2025
clickup.com · Oct 2024

Frill is a customer feedback management tool you can use as a web app or widget. Use the customization features to build unique boards where you brainstorm ideas and meet customer needs. 🧠
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featureos.app · Feb 2024

With its simple design and easier supports, Frill (opens in new tab) can be one of the best alternatives for Featurebase. Frill has an updated and modern UI and it is simple to use. Also Frill is a language friendly...
17 Best Canny Alternatives in 2024
supahub.com · Feb 2024

Frill helps companies engage with their customers, gather feedback and prioritize feature requests. It also allows companies to create online communities where users can discuss products and services with each other.

Moneypenny alternatives UK (2026): 6 options compared
www.remireception.com · Sep 2026

Among the AI options, Remi books directly into Google Calendar, Acuity and Cliniko and lets the caller reschedule or cancel on the same call; Hey Jodie books from its £99 tier; IONOS books above its £39 tier;...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Frill 2 mentions

AnswerConnect 0 mentions

How I’m handling Reddit saying it’s not allowed to use user’s own API keys
What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on... Source: over 3 years ago
Introducing Midnight Alarm, a brand-new iOS app that redefines the way you wake up. Features alarm folders, Critical Alerts support, scheduled alarms, widgets, live activities, weather, calendar integration, and more!
Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: over 3 years ago

Tracking AnswerConnect since Mar 2021.

Alternatives to Frill and AnswerConnect

When comparing Frill and AnswerConnect, you can also consider the following products.

Canny.io
Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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Smith.ai
Smith.a is one of the best virtual receptionist and chat services that offer phone calls, answer chats and take messages for you and your staff.

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Featurebase
The all-in-one toolkit for managing your customer feedback.

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Ruby Receptionists
Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.

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productboard
Beautiful and powerful product management.

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Goodcall
Phone number with an AI assistant that can answer the common requests coming into local businesses.

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