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FriendlyData VS Delighted

Compare FriendlyData VS Delighted and see what are their differences

FriendlyData

Communicate with databases like a human

Rating
0 reviews
Alternatives Is it good?
Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Alternatives Is it good?
Sable by SubRosa
Sable is a multi-tenant compliance and vendor risk platform for MSPs and growing companies, backed by an in-house security team for pen testing, SOC monitoring and incident response. The platform and the people to act on it. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
AI popularity
100% vs 0%
alternatives listed
16 vs 235

Base details

Website, pricing, platforms and company facts side by side.

FriendlyData
Delighted
Website friendlydata.io delighted.com
Pricing —
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Company — 2013
Listed in
AI Databases No Code Spreadsheets +1
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6

About FriendlyData and Delighted

In their own words, as submitted to SaaSHub.

FriendlyData
Delighted

No description of FriendlyData yet.

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

Features and specs

What each product offers, as listed by its team.

FriendlyData 3 features
Delighted 11 features
  • Ease of Use
    FriendlyData allows users to interact with databases using natural language queries, which makes it accessible for non-technical users who are not familiar with complex database query languages.
  • Time-Saving
    By enabling natural language processing, FriendlyData reduces the time it takes for users to get the information they need, facilitating quicker decision-making processes.
  • Integration
    FriendlyData can be integrated with various platforms and services, making it versatile for different business needs.

Possible disadvantages

  • Complex Queries Limitation
    While FriendlyData is useful for simple queries, it may struggle to accurately interpret and execute more complex queries, limiting its effectiveness for advanced data analysis.
  • Language Ambiguity
    Natural language processing might not always accurately interpret user queries, especially if the input is ambiguous or lacks specificity.
  • Dependency on Vendor
    Relying on third-party services like FriendlyData introduces dependency on the vendor for maintenance, updates, and support, which could pose risks if the service changes or is discontinued.
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

Analysis

An editorial look at what each product does well and who it suits.

FriendlyData
Delighted

No analysis of FriendlyData yet.

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Videos

Walkthroughs and reviews on video.

FriendlyData 0 videos + Add
Delighted 2 videos + Add

No FriendlyData videos yet. You could help us improve this page by suggesting one.

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
FriendlyData
Delighted
100% 100%
AI
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Databases
0% 0%
0% 0%
Surveys
100% 100%

User comments

Share your experience with using FriendlyData and Delighted. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

FriendlyData no reviews yet
Delighted no reviews yet

We have no reviews of FriendlyData yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

FriendlyData 0 mentions
Delighted 2 mentions

Tracking FriendlyData since Mar 2021.

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Alternatives to FriendlyData and Delighted

When comparing FriendlyData and Delighted, you can also consider the following products.

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