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Freshservice VS ShellNewHandler

Compare Freshservice VS ShellNewHandler and see what are their differences

Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Rating
0 reviews
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
PrivacyNotes
Notes, tasks, passwords, journal, files, calendar, contacts and bookmarks, with mood and medication tracking. Encrypted on your device. Open source, no ads, no trackers. Free forever; Pro is a one-time purchase. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Freshservice should be more popular than ShellNewHandler. It has been mentioned 3 times since March 2021.

social mentions
3 vs 2
Project Management popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Freshservice
ShellNewHandler
Website freshworks.com sourceforge.net
Pricing
Official pricing
—
Company Startup from India —
Listed in
Project Management Task Management IT Management Work Management Productivity Time Tracking ITSM +4
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

Freshservice 7 features
ShellNewHandler 0 features
  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Possible disadvantages

  • Cost
    Can be expensive for smaller organizations or startups, especially when opting for higher-tier plans.
  • Learning Curve
    Despite a user-friendly interface, some features require a significant learning curve to utilize effectively.
  • Limited Out-of-the-box Automation
    Some users might find the out-of-the-box automation options limiting and may need custom scripts for advanced workflows.
  • Customer Support
    Some users report that Freshservice's customer support can be slow to respond and not always helpful.
  • Mobile App Limitations
    The mobile app lacks some of the functionalities available on the desktop version, limiting its utility.
  • Customization Complexity
    Though it is customizable, making advanced customizations can be complex and time-consuming.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Freshservice
ShellNewHandler

No analysis of Freshservice yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Freshservice 11 videos + Add
ShellNewHandler 0 videos + Add

Freshservice - A Quick Overview

More videos

  • - Freshservice Demo
  • - Freshservice - End user demo
  • - Freshservice Review 2020: Great Overall SASS for IT
  • - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • - Freshservice vs Jira Service Management: Which ITSM is for You
  • - Freshservice Review - Pros and Cons Revealed
  • - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Freshservice
ShellNewHandler
100% 100%
Project Management
0% 0%
0% 0%
Website Monitoring
100% 100%
97% 97%
Monitoring Tools
3% 3%
0% 0%
File Sharing
100% 100%

User comments

Share your experience with using Freshservice and ShellNewHandler. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Freshservice no reviews yet
ShellNewHandler no reviews yet

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We have no reviews of ShellNewHandler yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Freshservice 3 mentions
ShellNewHandler 2 mentions
  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 4 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: almost 5 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both... Source: over 5 years ago
  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Freshservice and ShellNewHandler

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