Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

YouTube Reviews

1. YoUMT

   over 1 year ago
   Good

   To be honest, YouTube is not only a platform where you can watch /download the video ,but a wonderful field where you can share and grow personally and help oher people to flourish through sharing your vision , art ,creativity ,etc.

2. Sandra-G

   almost 2 years ago
   Dual purpose

   I like the idea of YouTube serving as a search engine and an entertaining feat

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

YouTube mentions (1756)

• Kernel dev writes a USB driver from scratch in 3h [video]

  I need to make sure that SerenityOS project owner Andreas Kling’s channel is mentioned: https://youtube.com/@awesomekling He hasn’t been uploading much recently but the backlog is full of OS development, applications ported to his OS and his most recent mission, building a web browser from scratch. - Source: Hacker News / 6 days ago

• Windows 10 wallpaper was physically built and photographed

  This is basically how product photography works if you’re on a budget. You keep the camera fixed in place but adjust the lighting between shots. Then, in post, choose your favorite components of each image and composite them together in Photoshop. I like watching a YouTube channel called “workphlo” that does this. The core process is the same for all of the items, but it’s quite enjoyable to see him vary the... - Source: Hacker News / 10 days ago

• Rockman / Mega Man source code

  This guy has a great youtube channel also https://youtube.com/@Bisqwit/videos. - Source: Hacker News / 10 days ago

• Building an AI game studio: what we've learned so far

  Just get some popular streamers/channels to do a review/let's play and if they like it you'll get tons of free exposure. I've spent probably hundreds of dollars on indie games in the last year or so from first seeing them on a gaming channel and then pulling it up in steam. Channels like Splattercat are a great resource for indie gamers & studios alike: https://youtube.com/@splattercatgaming. - Source: Hacker News / 11 days ago

• North Korea's post-modern cityscapes

  I suggest checking out Jaka Parker's video. He's a diplomat that can go to places where most tourists can't. Channel: https://youtube.com/@jakaparker Here's a video of him going on a bike ride, you can see a ton of people in it: https://youtube.com/watch?v=CDcfiEX__cA. - Source: Hacker News / 12 days ago