Freshdesk VS Wireshark

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Wireshark Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Wireshark mentions (11)

• Wifi problematic, wired connections seem okay. Help?

  Https://wireshark.org, opening that, go to edit preferences and enable "IP network" in the name resolution area, to show website names instead of only IP addresses. Source: about 1 year ago

• Eeros in bridge mode with wired home

  To prove this, download wireshark Https://wireshark.org/. Source: about 1 year ago

• Lose internet when downloading large files

  Give that a try and I'll re-recommend for a second time, to run and watch Wireshark: Https://wireshark.org. Source: about 1 year ago

• Performance scores for Google Lighthouse/Insights seem to be very inaccurate

  Https://www.gap.com/ returned a performance score of 10/100, with a time to interactive score of 36.1 seconds! Https://www.patreon.com/ returned a score of 18 Https://wireshark.org/ returned a score of 28, with "unused javascript" taking 14.9 seconds to load. Source: about 1 year ago

• Is there a way to programatically turn off Downtime on a child device?

  I tried using Wireshark to figure out which URL is being called but my knowledge here is VERY limited and I couldn’t figure it out. Source: about 2 years ago