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Wireshark VS Zendesk

Compare Wireshark VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Wireshark logo Wireshark

Wireshark is a network protocol analyzer for Unix and Windows. It lets you capture and interactively browse the traffic running on a computer network.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Wireshark Landing page
    Landing page //
    2023-10-11
  • Zendesk Landing page
    Landing page //
    2024-05-06

Wireshark videos

+ Add

Wireshark Tutorial for Beginners

More videos:

  • Review - Monitor Network Traffic with Wireshark - Review
  • Review - Wireshark 101: CloudShark Review - HakTip 144

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Wireshark and Zendesk)

Wireshark

Zendesk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Log Management
100 100%
Log Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Wireshark and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wireshark and Zendesk

Wireshark Reviews

9 Best Angry IP Scanner Alternatives Reviewed 2021 (Free & Paid)
The beauty in Wireshark is that your network scans can be as broad or as granular as you make them. With a few clicks, you can begin capturing a snapshot of all packet traffic across your local area network. It can be overwhelming at first to see every single packet across a network, but Wireshark makes isolating specific events simple with its color coding and filtering...
Source: www.comparitech.com
10 Best WireShark Alternatives for Android Devices in 2021
If you are well enough into network communication, you must know about WireShark. WireShark is the most popular network analyzer for PC. You can use WireShark to see anything on your network that’s not encrypted. Unfortunately, it doesn’t have an Android app, however, you can still track, monitor, or capture network packets on your Android devices using our best list of...
Source: techreen.com
11 Best Wireshark Alternatives in 2020
Wireshark is a widely used network monitoring and WiFi troubleshooting tool. However, with Wireshark tool is that you can only gather information from the network but cannot send this information.
Source: www.guru99.com
5 Best Wireshark alternative packet sniffers
Wireshark & Alternative tools FAQs ⭐Can Wireshark do deep packet inspection or do I need something else?⭐Is Wireshark a vulnerability scanner?⭐Is Wireshark good at port scanning?⭐Which tool is a command line alternative to Wireshark?
Source: www.comparitech.com
Comparing Charles Proxy, Fiddler, Wireshark, and Requestly
Although thousands of developers around the globe use Wireshark and Charles Proxy, they fail to occupy the top side in the design aspect. Wireshark’s interface is robust and detailed but can be intimidating for beginners. While Charles Proxy has a more approachable interface compared to Wireshark, it might seem cluttered to some users. Fiddler’s UI is information-rich and...
Source: dev.to

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Wireshark should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wireshark mentions (11)

  • Wifi problematic, wired connections seem okay. Help?
    Https://wireshark.org, opening that, go to edit preferences and enable "IP network" in the name resolution area, to show website names instead of only IP addresses. Source: about 1 year ago
  • Eeros in bridge mode with wired home
    To prove this, download wireshark Https://wireshark.org/. Source: about 1 year ago
  • Lose internet when downloading large files
    Give that a try and I'll re-recommend for a second time, to run and watch Wireshark: Https://wireshark.org. Source: about 1 year ago
  • Performance scores for Google Lighthouse/Insights seem to be very inaccurate
    Https://www.gap.com/ returned a performance score of 10/100, with a time to interactive score of 36.1 seconds! Https://www.patreon.com/ returned a score of 18 Https://wireshark.org/ returned a score of 28, with "unused javascript" taking 14.9 seconds to load. Source: over 1 year ago
  • Is there a way to programatically turn off Downtime on a child device?
    I tried using Wireshark to figure out which URL is being called but my knowledge here is VERY limited and I couldn’t figure it out. Source: about 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Wireshark and Zendesk, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SolarWinds NPM - Advanced network monitoring for on-premises, hybrid, and cloud. Download a FREE 30-day trial of SolarWinds Network Performance Monitor (NPM) today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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