What are some alternatives?
When comparing Freshdesk and Whatfix, you can also consider the following products
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
EngageBay - EngageBay is an affordable all-in-one marketing, sales CRM and service helpdesk software for growing companies to acquire, engage and nurture web visitors to happy customers.
Zoho Desk - Industry's first context-aware Helpdesk Software
Thought Industries - Discover the power of delivering quality, engaging, white-labeled learning experiences that are mission critical to your business.