Freshdesk VS WazirX

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

WazirX Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

WazirX mentions (10)

• Buy Bitcoin, Cryptocurrency at India’s Largest Exchange | Trading Platform | WazirX

  WazirX is India's most trusted Bitcoin and cryptocurrency exchange & trading platform. Buy, Sell & Trade BTC, XRP, ETH, TRX, and 100+ cryptocurrencies in India at best prices. Start trading Now! Source: 5 months ago

• Floki Inu Arrives in India, $FLOKI Now Available to Around 1.4 Billion People

  On Friday (March 10), “the people’s crypto” was listed on WazirX, one of India’s largest and oldest crypto exchanges. Source: about 1 year ago

• Brave Browser — Your own Safety.

  Transfer/swap/transfer your BAT to your regular crypto exchanges like Binance, FTX, Hotbit, Kucoin, Wazirx, etc on the go in just a few steps. The process is instantaneous. Source: over 1 year ago

• Binance sides with Indian regulators in WazirX fallout to cease support for off-chain transfers

  Binance is scheduled to remove off-chain fund transfers with Indian cryptocurrency exchange WazirX on Thursday, users will still be able to deposit and withdraw balances via the standard withdrawal and deposit process between the exchange. Source: over 1 year ago

• Legal documentation in place to prove WazirX owned by Binance said Nischal Shetty

  Nischal Shetty said Zanmai Labs, an Indian entity that operates WazirX is owned by him and other co-Founders and has a license from Binance for processing rupee transactions WazirX as a product and a brand is owned by Binance which was acquired in 2019. Source: almost 2 years ago