Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Typescript Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago

Typescript mentions (27)

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  Over time, esm became widely adopted by developers thanks to bundlers and languages like TypeScript since they are capable of transforming esm syntax into cjs. - Source: dev.to / 5 months ago

• Migrating from Jest to Vitest for your React Application

  Vitest supports ECMAScript modules (ESM), TypeScript out of the box. - Source: dev.to / over 1 year ago

• 🎓 Monorepo College Lecture 2: Build Me Up Buttercup

  In this part, we will be initializing the project, getting all of the initial files out of the way and then configure Prettier as well as create the first package of our monorepo which will be a tsconfig package responsible for sharing TypeScript configuration files to the other packages we will create in the future. - Source: dev.to / about 2 years ago

• When type can be null or an array

  The owners of TypeScript need to do a better job at documenting language features. I always know that some sort of null/undefined handling is available but can never remember the name of the operators. And when you browse or search typescriptlang.org you cannot even find any docs on null forgiving operators. They spend more time detailing how JSX works than they do the basics of the language. Source: over 2 years ago