Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

TripleA Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

TripleA mentions (17)

• Discussion Thread

  TripleA is the most popular client I'm familiar with. Quite active. They have a bunch of variants but you can play the standard default stuff too. Source: about 1 year ago

• TIL the board game "Settlers of Catan" was created by a dental technician, Klaus Teuber. It was so popular he retired to become a game designer. He went on to win Germany's Game of the Year 4 times.

  It's 2-3 hours with computerized rules enforcement : https://triplea-game.org/. Source: about 1 year ago

• Anyone remember axis and allies?

  There is also TripleA, which is open source and has a large variety of maps and rule variants. https://triplea-game.org/. Source: over 1 year ago

• Humans Need Play

  Side note: I really liked Axis and Allies, played it several times as a young adult with a few close friends. There is a nice open-source implementation of it, if you want to "play" instead of work. [0] However, it misses the social part. [0]: https://triplea-game.org/. - Source: Hacker News / over 1 year ago

• Game info

  My advice would be to try all the official versions on TripleA (https://triplea-game.org/) to get a feel for the version you like before you spend any money on a new game. Source: over 1 year ago