Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, TIC-80 should be more popular than Freshdesk. It has been mentiond 67 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
There are also "fantasy consoles". Most of them use Lua+their own api for dealing with the virtual console internals. - PICO-8 (paid, 8$) https://www.lexaloffle.com/pico-8.php - TIC80 (opensource, supports more langs like python, scheme, so on) https://tic80.com/ Have fun! - Source: Hacker News / 16 days ago
The Pico-8 is great, but https://tic80.com/ is really cool too. - Source: Hacker News / 3 months ago
Or the more free TIC-80. I have paid for both, but never used either enough to be able to say one or the other has any significant advantages. https://tic80.com/. - Source: Hacker News / 5 months ago
Or its open source cousin TIC-80: http://tic80.com/. - Source: Hacker News / 7 months ago
I wish the community moved to an open source option like TIC-80[0]. 0. https://tic80.com/. - Source: Hacker News / 9 months ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
PICO-8 - Lua-based fantasy console for making and playing tiny, computer games and programs.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Godot Engine - Feature-packed 2D and 3D open source game engine.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
LOVE 2D - Hi there! LÖVE is an *awesome* framework you can use to make 2D games in Lua.