Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

LOVE 2D Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

LOVE 2D mentions (183)

• What do I think about Lua after shipping a project with 60k lines of code?

  I have used it a long time ago but I don't remember ever touching C/C++. You can even make simple games without ever going low level thanks to https://love2d.org/! If I recall, most https://stabyourself.net/ games are based on love2d. If you're using Linux/MacOS, you can copy-paste these commands on the terminal and you should be settled:. - Source: Hacker News / 20 days ago

• What do I think about Lua after shipping a project with 60k lines of code?

  Love2D is popular (https://love2d.org/) Also Lua binaries are available here (https://luabinaries.sourceforge.net/) And a big list of Lua frameworks (https://github.com/uhub/awesome-lua [1] https://github.com/LuaJIT/LuaJIT. - Source: Hacker News / 20 days ago

• Ask HN: Yo wants to build a game, I'm lost. What can I do?

  I've built a few games with my son over the years. The fun part for us was all about fast iteration, and then laughing at the bugs together. There are some other recommendations here for how to approach 3d, and he is specifically asking for 3d -- but I want to put in one more pitch for 2d: the fun-to-tedium ratio can be much higher. I wonder if you could spend some time prototyping some of his ideas in LÖVE... - Source: Hacker News / 5 months ago

• Show HN: A variant of Conway's Game of Life in color you can run on your phone

  * When a cell is born it randomly takes on the color of one of its (3) parents. To try it out: 1. Install LÖVE for your device from https://love2d.org (~5MB and open source). (iOS requires building from source on a Mac, or installing the third-party Love2D Studio: https://love2d-studio.marknoteapp.com) 2. Install my Lua Carousel from https://akkartik.itch.io/carousel (~100KB). It includes all its source code and... - Source: Hacker News / 5 months ago

• Gearing up for Lua

  Probably the most important piece of software we'll be playing around with is a game engine called LÖVE. Lua is well known around developer circles as being a good scripting language when it comes to making games, and this engine is one of the more popular. I'll be going through installation at the end of this post. - Source: dev.to / 6 months ago