Freshdesk VS Fiverr

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Fiverr Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Fiverr mentions (13)

• Navigating Remote Opportunities for Engineers and Tech Leaders

  Fiverr - Great for starting your freelance journey. - Source: dev.to / 6 months ago

• Any place to get laptop cases or get them made? (Think phone-style hard-cases)

  I think something 3D printed is your best bet. Go to fiverr.com or some other website and find someone to design it and find a 3D printing station near you. Source: 11 months ago

• This side gig has worked for me in the last 4/5 months and still bringing in $300 to $500 per week.

  Take that design and find a designer on fiverr.com that would create a design that's similar to what you picked from Dribbble. Try to find someone that would cost you somewhere between $100 and $150 (you can get nice designs at that price). Source: about 1 year ago

• A Guideline for Emerging Data Scientists

  8) Be on a look out for the job listings. LinkedIn is a really good platform. Similarly, another excellent source is Glassdoor, which has a plethora of ads for jobs in data science, machine learning and other related fields. For freelancing career, Upwork, Fiverr, Freelancer , and Toptal provide a good framework. - Source: dev.to / over 1 year ago

• June Earnings Report (£735.64)

  Fiverr (ref-link) non-ref 'connects businesses with freelancers offering digital services in 300+ categories'. Source: over 1 year ago