Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

SVGator Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

SVGator mentions (9)

• Welcome to r/SVGatorApp!

  We, the team behind svgator.com , want this corner of the web to be a common ground for all those interested in SVG animation and motion graphics, to share: - your animations made with SVGator - your questions - your suggestions - & your successes! For some quick up-front resources on SVG animation, take a look here: SVGator Blog SVG Animation Tool Vector Animation Software SVG Path Animation Interactive... Source: about 2 years ago

• Cat in Trouble - 404 Error Page

  Sure :) just show some love to svgator.com in the process. Source: about 2 years ago

• Morph vector animation

  This was done from scratch with the morph animator on svgator.com. Source: about 2 years ago

• I built and sold 10 products (sold 5 in 6 months last year) → Now Running ZipMessage, my fastest growing SaaS yet. AMA!

  I designed the animated SGVs using SVGator. Source: about 2 years ago

• Looking for a Motion Graphics Designing program

  Blender is amazing for rigging, but for everything else you described I'd say you should consider svgator.com. Not that popular from what I've seen on here, and the free plan is limited, but as far as ease of using goes it's hard to beat. It's browser-based, so there's nothing to install/download. It's grown a bunch since the first time I've used it, and even their mid-tier subscription plan will pay for itself... Source: about 2 years ago