Software Alternatives, Accelerators & Startups

Freshdesk VS SoundCloud

Compare Freshdesk VS SoundCloud and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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SoundCloud logo SoundCloud

Enjoy music & follow favourite artists
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • SoundCloud Landing page
    Landing page //
    2023-09-13

SoundCloud

Pricing URL
-
Release Date
2007 January
Startup details
Country
Germany
State
Berlin
City
Berlin
Founder(s)
Alexander Ljung
Employees
250 - 499

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

SoundCloud videos

Spotify vs Soundcloud - An Honest Comparison

More videos:

  • Review - Is Soundcloud Free | How It Works and Is Soundcloud Right For You
  • Review - Is Soundcloud Go Worth It?

Category Popularity

0-100% (relative to Freshdesk and SoundCloud)
Customer Support
100 100%
0% 0
Music Streaming
0 0%
100% 100
Help Desk
100 100%
0% 0
Music
0 0%
100% 100

User comments

Share your experience with using Freshdesk and SoundCloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and SoundCloud

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

SoundCloud Reviews

  1. The best audio streaming service on the market

    Great for both music producers and music labels. It's robust and very convenient.

  2. Diverse Music Community

    SoundCloud stands out as a unique platform, fostering a diverse music community and providing a platform for emerging artists. Despite minor drawbacks like ad interruptions and discoverability challenges, it remains a valuable resource for those seeking a wide range of musical content.

    🏁 Competitors: Spotify
    👍 Pros:    Unlimited uploads|Community engagement|Free tier with ads|Versatile content
    👎 Cons:    Ad interruptions in free version|Discoverability challenges|Quality disparities

Best Spotify Alternatives In The World [Top 10] 2024
SoundCloud hosts over 200 million files, including songs and podcasts, making it a hotspot for emerging indie artists. While Spotify offers a curated experience with mainstream artists, SoundCloud fosters a vibrant community for discovering new talent and engaging with user-generated content.
9 Best Free Music Download Sites in 2022
As a professional tip, we recommend you use Soundcloud and Geekersoft YouTube to MP3 to download music for free. However, the final choice is entirely up to you! If you have any suggestions, please share your feedback with us.
23 Best Podcast Hosting Platforms in 2022 (Free and Cheap)A Collection and Review of the Top Platforms to Host Your Podcast
SoundCloud’s free plan affords you 3 hours of content per month and basic reporting. Upgrading to their SoundCloud Pro ($6/month) and Unlimited Pro ($12/month) plans gives you access to a more robust feature set that gives you the freedom to produce more content as well as promote it effectively. Let’s take a look at the features you’ll get with the Unlimited Pro plan.
Source: www.ryrob.com
Podcast hosting
For hobby podcasters: Anchor and Soundcloud both provide a free hosting solution. They're both limited in terms of functionality (and both use ads to earn revenue).
Source: transistor.fm
Top 10 Spotify Alternatives You Can Try (2019)
Soundcloud is constantly adding new features to make discovery easier. The Upload is a feature that was added just recently and it surfaces the latest music uploaded by indie artists in a playlist – curated just for you. Apart from the huge collection, SoundCloud is known to pack all common features like playlists, a stream of artists you follow, and the ability to skip...
Source: beebom.com

Social recommendations and mentions

Based on our record, SoundCloud should be more popular than Freshdesk. It has been mentiond 95 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

SoundCloud mentions (95)

  • Stream Miror B's Grav Drive Spool by Third Cow
    Https : // soundcloud . Com / third-octave / miror-bs-grav-drive-spool. Source: 7 months ago
  • How can I get the soundcloud downloading of a playlist to sleep?
    Yt-dlp --add-header Authorization: "" https://soundcloud.com/. Source: 8 months ago
  • Bi-Weekly Discussion Thread - Find language partners, ask questions, and get accent feedback - July 12, 2023
    Go to Vocaroo, Soundcloud or Clypit and record your voice. Source: 11 months ago
  • Recent DNS issues?
    Seems like after the update to 2023.4 I am unable to access certain websites. It may have nothing to do with the latest release. But I cannot access (for example) soundcloud.com or arcboosts.com from any server I try from. Never had this issue before, and not happening on other devices with vpn turned off. Tried with both dns ad blocking on and off within the mullvad ui. Source: 11 months ago
  • 403 Error?
    The app works fine, along with w.souncloud.com links which are embeds. All help links work, but the moment you try to go to the normal soundcloud.com, it gives that error. Source: 11 months ago
View more

What are some alternatives?

When comparing Freshdesk and SoundCloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Spotify - Map shows when two people play same song at same time

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Deezer - Deezer is a music streaming app created in France. It is available in 180 counties and gets 16 million users a month. 6 million of the users have paid subscriptions. Read more about Deezer.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Last.fm - The world's largest online music service. Listen online, find out more about your favourite artists, and get music recommendations, only at Last.fm