Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
SonarCloud
Snyk
SonarQube
Codacy
Checkmarx
CodeClimate
Web3Forms
Veracode
SonarCloud, a core component of the Sonar solution, is a Software-as-a-Service (SaaS) tool that systematically helps developers and organizations deliver Clean Code. SonarCloud easily integrates into the cloud DevOps platforms and extends the CI/CD workflow to perform automated code reviews to detect and help fix issues in the code.
Supported by the Sonar Clean as You Code methodology, only code that meets the defined quality standard can be released to production. SonarCloud analyzes the most popular programming languages, frameworks, and infrastructure technologies and supports over 5,000 Clean Code rules.
Trusted by 7 million developers and 400,000 organizations globally to clean more than half a trillion lines of code, Sonar has become integral to delivering better software.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
SonarCloud might be a bit more popular than Freshdesk. We know about 12 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Sonarcloud.io — Automated source code analysis for Java, JavaScript, C/C++, C#, VB.NET, PHP, Objective-C, Swift, Python, Groovy and even more languages, free for Open Source. - Source: dev.to / over 1 year ago
Website has been improved with a lot of UI enhancements and updated content. On CI side, dependabot is now enabled as well as SonarCloud. Source: over 1 year ago
I am also using [SonarCloud](https://sonarcloud.io/) for static code analysis to minimize the chances of bugs. Source: almost 2 years ago
Ideally, software can quickly go from development to production. Continuous deployment and delivery are some processes that make this possible. Continuous deployment means establishing an automated pipeline from development to production while continuous delivery means maintaining the main branch in a deployable state so that a deployment can be requested at any time. Predecos uses these tools. When a commit goes... - Source: dev.to / about 2 years ago
There are tools that scan a repo and automatically drop a comment on a PR if it picks up smells on new code. We used Sonarcloud at a previous job. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Snyk - Snyk helps you use open source and stay secure. Continuously find and fix vulnerabilities for npm, Maven, NuGet, RubyGems, PyPI and much more.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.