Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Rust Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Rust mentions (44)

• Learning Rust: Enumerating Excellence

  Let's dive back into Rust! This time we're going to be going through the lesson called "Enums and Pattern Matching". We're going to be looking at inferring meaning with our data, how we can use match to execute different code depending on input and finally we'll have a look at if let. - Source: dev.to / 3 months ago

• Writing your own CLI in rust

  We will be using rust. Rust is a very simple to use memory and type safe language that is excellent for building cool and reliable CLI’s. In fact it has quickly become the number one tool for building CLI’s. I’ll dive into more on why rust CLI’s are good in a future blog post, so stay tuned for that. So, with that, let’s get our project set up. Install rust on your machine if you have not already. You can do so... - Source: dev.to / 9 months ago

• RUST Indian clan

  This is the subreddit of the Rust programming language. You’re welcome to start learning it, but the subreddit you’re looking for is r/playrust. Source: about 1 year ago

• Rust slogans?

  The Rust Project certainly has slogans. The web site says, for example:. Source: about 1 year ago

• My first usable rust project: a simple local http server. Mainly posting here to get feedback:)

  Hello rustaceans, this is my first usable rust project which is a simple local http server. Posting here to get feedback on what I have done incorrectly or not in a idiomatic way and how to fix them in a idiomatic way. Cheers :). Source: about 1 year ago