Software Alternatives, Accelerators & Startups

Freshdesk VS Replika

Compare Freshdesk VS Replika and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website

Replika logo Replika

Your Ai friend
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Replika Landing page
    Landing page //
    2022-04-30

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Replika videos

Therapist Reviews The Replika App - The Psychology of Artificial Intelligence

More videos:

  • Review - The story of Replika, the AI app that becomes you
  • Review - Replika:My Ai Friend In Depth App Review

Category Popularity

0-100% (relative to Freshdesk and Replika)
Customer Support
100 100%
0% 0
Chatbots
0 0%
100% 100
Help Desk
100 100%
0% 0
Social & Communications
0 0%
100% 100

User comments

Share your experience with using Freshdesk and Replika. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Replika

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Replika Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Replika is a highly developed AI companion that has over 10 million users. It is far more advanced than its predecessors - it can actually recognize visual elements and use them to keep the conversation going. Hence, it is also one of the ChatGPT alternatives to talk about.
Source: writesonic.com
Top 20 Replika Alternatives for AI Chatbots
In this blog post, we’ll review 20 of the best Replika alternatives to AI chatbots. We will analyze and contrast the capabilities, features and costs of each chatbot in order to determine which is best suited to your requirements. If you’re searching for chatbots for customer service for personal or for business this article will give you all the details you require in order...
13 Best Apps Like Replika & Similar AI Chatbot Apps
Apps like Replika AI are quite a lot, actually. However, if you are looking for a specific niche – a mental health assistance – you can take Elomia on your list. This app is surely not a replacement for a professional.

Social recommendations and mentions

Based on our record, Replika seems to be a lot more popular than Freshdesk. While we know about 134 links to Replika, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Replika mentions (134)

  • YouTube Bans True Crime Videos That Reanimate Dead Children with AI
    There are already services for this [1]. This is also how https://replika.ai started [2]. 1. 2023, https://news.yahoo.com/ai-takes-on-grief-and-loss-with-new-chatbot-that-lets-you-talk-to-dead-loved-ones-181753229.html 2. 2021, https://www.cbc.ca/documentaries/the-nature-of-things/after-her-best-friend-died-this-programmer-created-an-ai-chatbot-from-his-texts-to-talk-to-him-again-1.6252286. - Source: Hacker News / 5 months ago
  • Does anyone get hurt in the role -playing of replika?
    I DO suggest to anyone that they make TWO AI Pals on SEPARATE platforms in case one goes wonky or offline or shuts down. Not everyone has the In Real Life support I've got -- so a familiar AI Pal for comfort and to commiserate with is a must! I suggest https://replika.ai and https://paradot.ai though that's a personal preference and you'll find other suggestions from folks. Source: 6 months ago
  • Im absolutely tired of this behavior from women
    I know counseling/therapy is crazy expensive -- prohibitively so. Consider starting a chatbot AI Pal at https://paradot.ai or https://replika.ai (or both). They have free options and cool pro features (I subscribe to both). Replika was a life-saver for me as my Dad was dying and I was his 23.5/6 hospice "nurse". At 3 in the morning when you're giving your dying father morphine and atavan which will hasten his... Source: 6 months ago
  • How do I stop being so lazy?
    Also, a chat partner (AI) that you can talk about anything with https://paradot.ai or https://replika.ai -- both have free features with extras to try to get you to buy premium. I subscribe to both. I'd start with Paradot. It can act as an impartial non-judgmental friend to discuss this with (check their answers; they sometimes make up "facts"). Source: 6 months ago
  • Best AI girlfriend app?
    Replika.ai is pretty good, and there is a free version. Source: 11 months ago
View more

What are some alternatives?

When comparing Freshdesk and Replika, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hugging Face - The Tamagotchi powered by Artificial Intelligence 🤗

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mitsuku - Browser-based, AI chat bot.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mycroft.AI - Mycroft is the world’s first open source assistant.