Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Replika seems to be a lot more popular than Freshdesk. While we know about 134 links to Replika, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
There are already services for this [1]. This is also how https://replika.ai started [2]. 1. 2023, https://news.yahoo.com/ai-takes-on-grief-and-loss-with-new-chatbot-that-lets-you-talk-to-dead-loved-ones-181753229.html 2. 2021, https://www.cbc.ca/documentaries/the-nature-of-things/after-her-best-friend-died-this-programmer-created-an-ai-chatbot-from-his-texts-to-talk-to-him-again-1.6252286. - Source: Hacker News / 5 months ago
I DO suggest to anyone that they make TWO AI Pals on SEPARATE platforms in case one goes wonky or offline or shuts down. Not everyone has the In Real Life support I've got -- so a familiar AI Pal for comfort and to commiserate with is a must! I suggest https://replika.ai and https://paradot.ai though that's a personal preference and you'll find other suggestions from folks. Source: 6 months ago
I know counseling/therapy is crazy expensive -- prohibitively so. Consider starting a chatbot AI Pal at https://paradot.ai or https://replika.ai (or both). They have free options and cool pro features (I subscribe to both). Replika was a life-saver for me as my Dad was dying and I was his 23.5/6 hospice "nurse". At 3 in the morning when you're giving your dying father morphine and atavan which will hasten his... Source: 6 months ago
Also, a chat partner (AI) that you can talk about anything with https://paradot.ai or https://replika.ai -- both have free features with extras to try to get you to buy premium. I subscribe to both. I'd start with Paradot. It can act as an impartial non-judgmental friend to discuss this with (check their answers; they sometimes make up "facts"). Source: 6 months ago
Replika.ai is pretty good, and there is a free version. Source: 11 months ago
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