Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

React Studio Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

React Studio mentions (7)

• 8 Best Tools for React Ecosystem You Need Right Now

  Checkout React Studio by Clicking here. - Source: dev.to / almost 2 years ago

• Ask HN: What's is your go to toolset for simple front end development?

  And if you want a drag'n'drop GUI for this workflow, there's React Studio (macOS only): https://reactstudio.com It outputs create-react-app projects with no extra runtime components or other limitations. You can deploy on Netlify or do whatever you like with the code. - Source: Hacker News / almost 2 years ago

• Show HN: A Visual IDE for React

  Good luck, looks great already! I spent years of my life on the problem of generating useful multi-platform code from a GUI tool and integrating it into designer and developer workflows. Before giving up I made React Studio (https://reactstudio.com) which is owned by my co-founders now. It's insanely difficult. Nobody's needs are exactly the same, and nobody can agree even on the basics of how a web app is... - Source: Hacker News / about 2 years ago

• Share a best practice you follow for every react / next.js project 🚀👍💯

  Yeah that would be awesome. A tool that ideally integrates with the IDEs like vscode etc. I found a web based react UI builder called Page Draw which is open source. Another free one for Mac but it's a standalone app called React Studio. Source: about 2 years ago

• Why not generate React code from Figma? (a.k.a. why did PageDraw YC18 fail?)

  What I find particularly funny, looking at the big-picture capability of "designer tool generating extendable code", this was basically available since... Visual studio 2005? Yet, no one have found a business model for interfacing figma-react reliably at scale. OTOH, for the capability itself, you might want to look at https://reactstudio.com/ . - Source: Hacker News / almost 3 years ago